Find all hotels by Highgate Independent in Castro District, CA from SAR 537

"Quick trip to San Francisco, love staying here, location is great, staff is friendly, rooms are clean. "

"Overall, this is a very nice hotel, and our stay was enjoyable. The one thing that caused us problems was the heating and a/c unit. Our room was cold, and none of our temperature changes on the thermostat made any improvement. After several attempts on our own over several hours, we stopped at the front desk, mentioned the problem, and while we were out, the maintenance staff resolved the issue. I recommend some kind of written instructions be provided. The thermostat for this unit was unlike anything I’ve seen before, and it was not obvious which symbol should be selected to set the unit to heat the room. We appreciate the prompt response once the staff was notified of the situation."

"Great family friendly hotel in a great location. It’s not a luxury hotel but it’s clean and comfortable and the staff are helpful. Games room and outdoor courtyard are also nice. "

"This is the perfect hotel for you to enjoy the city with! The staff is amazing. I love the kitten treats that have at checkin! Also the large soaking bathtub is a dream come true. It definitely is my favorite hotel in the city now!"

"It was peaceful "

"Great location, Large rooms, efficient staff."

"Stayed two nights, mostly working so didn't get to use the pool or spend time in the restaurant, but the highlight of this hotel has to be the service. The entire team was friendly, engaged, and professional. I interacted with daytime front desk, overnight front desk, the team at ground floor handling bags and greeting guests, and team members bringing food (ordered to room), etc. and had consistently positive experiences. Courtesy water provided with refillable, recyclable bottles. My booking came with food/beverage credit. Room was clean. I appreciate the focus on dog parents and making them feel welcome but also the other things they have like their resident dog and having a shelter donation option via the stuffed animal in the room. Hotel is in a convenient location - was easy for me to catch the trains in the morning and walk around to restaurants and other parts of town. Would stay again. "

"Good location. Nice"

"Great location close to Pier 39, and offers an amazing breakfast."