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"Arrived at the hotel and checked into our room which was a double room, which looked large on photos but wasn’t at all. Had to speak to reception about a loud whirring noise coming from the radiators. Peter the maintenance man came and told us it should not have been happening, he was super helpful. Honey on the desk sorted us an upgraded replacement room within a few minutes which was a much better and bigger room with no noise. The only downside is after visiting the hot tub and pool, myself and my partner left feeling incredibly itchy and my skin has come out in rashes on my hands which has lasted a number of days. This has been diagnosed as hot tub folliculitis which is due to poor sanitation in the pool facilities. Avoid them if possible. "

"Clara welcomed us with friendly professionalism. She made sure we received the free transit passes that were good for our entire stay. She upgraded our room to a loft with hot tub. We said we didn’t need our room cleaned and received a note saying we could get anything we might be short of from the front desk. One of the staff saw us on our balcony and brought us two chairs for the deck. We were impressed. "

"Excellent hotel with comfortable rooms at an outstanding location. Service and staff were great. Easy access to the bus for skiing and a good restaurant (only ate breakfast though they serve all meals). Definitely would return!"

"Amazing stay. Friendly, clean, loved the hot pool, restaurant and spa where excellent. "

"The property is older and showing its age, but the rooms were comfortable and had everything we needed. It's a great place to stay for families and pets. The staff was amazing which made all the difference. We would for sure stay here again. "

"Awesome property!"

"Great affordable family place. Love staying here. Never disappointed. "

"While everything was great, we take our hat of to your servers who tool our meals to a higher and memorable level. Especially Jacob and Karen (Chilean server. "

"Clean and quiet. Easy to get into town with the bus."