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"We'd read a mix of reviews on this property. However, our experience was that the negative reviews have no merit. This was a great place to stay in the Franklin area and everything about this stay was excellent. The only caution I would offer is to be careful turning into the road that leads up to the hotel as it is at the crest of a hill. The staff at this hotel made us feel very welcome and there were a number of excellent perks at no cost. The breakfast was generous and among the best I've ever seen at a free breakfast hotel. They also had grab and go bags for breakfast on the run. All of this was at no cost. We will definitely stay at this location again."

"Great place for the price "

"Very clean, comfortable beds, welcoming staff."

"Enjoyable stay. Convenient to WCU, Tuckaseegee River, good restaurants & downtown. That will be our go-to place in that area from now on."

"Everything about Trailborn was wonderful! The staff were kind and helpful, the room and the decor all around are earthy and natural, and I love that they use Grown Alchemist products. The fire pit was so nice to sit around and they're justice playing through out, as well as radios in the room. They're is a light breakfast with granolas, fruit, cereal, and yogurt. We didn't dine at the Supper Club behind the hotel, but we tried their biscuits and had a cocktail and it was great! There are also cute bikes available to ride but we did not get the chance this time. Trailborn is a beautiful hidden gem, and we can't wait to come back and to also try the other locations out west. "

"This place was a great place to stay especially being pet friendly. I had my dog sitter back out at the last minute and the place I originally booked had no pet friendly rooms available. Stan an amazingly helpful employee helped me with booking a room on my app and making sure it was a pet friendly room after I had booked it. I will definitely be stay there when I come back to the area. "

"Very convenient, close to everywhere."

"Very clean. Beds very comfortable. Staff were friendly. "

"The rooms were very clean and so was the property. This is a must for anytime I am staying out of town. So I thoroughly appreciate with how clean everything was. The breakfast had many options to choose from and looked delicious. Would definitely stay here again. "