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"We had a wonderful stay here. The staff are all super friendly and would bend over backwards to help with whatever we needed. The breakfast buffet could use a little variety from day to day. The pool and the views were beautiful. My only complaint would be about the Langostas ( Giant Grasshoppers) that would cover the doors and walkways outside the rooms. You had to be extremely cautious opening your door or they would get into your room and no one wants to sleep with a 4 inch flying grasshopper in their room. They would be in the elevators at night also. They would unexpectedly fly at you. They don't bite but they have barbs on their legs that can scratch you. I know we were in a jungle but it seems there should be some kind of fumigation that would keep them away."

"Beautiful hotel. Food was good. Staff was amazing. "

"4 minute drive to the hot springs. Cute well maintained patio areas with a view of arenal. The room was clean which is most important to me. "

"Perfect, that’s it."

"Great location. "

"A nice size resort. Very friendly and quality staff. Food was ok. Many walkable dining options in area. Rooms very clean and have everything. Every guest I talked to loved it there. "

"The stay was amazing. The Westin app and using that the reserve dinner was not user friendly. It was not responsive so you couldnt read the menus and dinner availability was very limited. We were better off calling the help line and getting reservations that way. Plus any additional service like golf or spa was done outside of the app. "

"Very clean. Staff friendly and accommodating. Noisy environment but I expected that because it's in the middle of town. I wanted to be close to the dental clinic I was visiting."

"Loved this property. Beach is exceptional. The staff is very nice. We enjoyed the whole experience. Will come back. "