Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property
Family-friendly property on the beach, with 4 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

Aerial view
4 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, desk, blackout drapes
Water park
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 51 of 51 rooms

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Jetted bathtub
Bathrobes
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi | C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior (L))

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Jetted bathtub
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Courtyard View (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 8
  • 1 King Bed

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (L)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Courtyard View (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Courtyard View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
Shower/tub combination
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
2 bedrooms
  • 73 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi | B2C-CA)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Courtyard View (C)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 8
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s) OR 2 Full Bed(s)

Room Superior

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Sofa Bed(s) and 1 King Bed(s)

Family Suite -5 Guests-

  • Sleeps 5
  • 2 Full Bed(s) and 1 King Bed(s)

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s) OR 2 Full Bed(s)

Suite Superior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

About the neighborhood

Map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste

What's nearby

  • Diamante Eco Adventure Park - 2 min walk
  • Bahia Pez Vela Beach - 22 min drive
  • Coco Beach - 39 min drive
  • Playa Calzón de Pobre - 41 min drive
  • Ocotal Beach - 43 min drive

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Papagayo - ‬5 min walk

About this property

Hotel Riu Palace Costa Rica - All Inclusive

Upscale all-inclusive property near Ocotal Beach
Consider a stay at Hotel Riu Palace Costa Rica - All Inclusive and take advantage of a free breakfast buffet, free water park access, and a nightclub. With a beachfront location, sun loungers, and snorkeling, this property is the perfect place to soak up some sun. Indulge in a body scrub, a massage, and a facial at Renova Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Fitness classes are offered at the 24-hour gym; other things to do include volleyball, windsurfing, and kayaking. In addition to a swim-up bar and a poolside bar, guests can connect to free in-room WiFi.
Additional perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, tennis courts, and a TV in the lobby
  • Secured bicycle storage, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 538 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Balconies, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Rowing/canoeing
Surfing/body boarding

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 4 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike storage
  • Children's pool
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Separate living room
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Massages
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 17 years old are not allowed in the spa

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Frequently asked questions

Does Hotel Riu Palace Costa Rica - All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Hotel Riu Palace Costa Rica - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Costa Rica - All Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Costa Rica - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Palace Costa Rica - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Costa Rica - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, rowing/canoeing, surfing/body boarding, and more.

Where is Hotel Riu Palace Costa Rica - All Inclusive located?

Nestled on the beach, this Sardinal property is within a 10-minute walk of Diamante Eco Adventure Park and Playa Matapalo. Haras del Mar Equestrian Center is 2.2 mi (3.6 km) away.

Hotel Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 510 out of 1111 reviews" "
Rating 8 - Good. 290 out of 1111 reviews" "
Rating 6 - Okay. 165 out of 1111 reviews" "
Rating 4 - Poor. 82 out of 1111 reviews" "
Rating 2 - Terrible. 64 out of 1111 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and bestfriend stayed a 8 days. Needed more time so much to do and we did everything. Food fresh and amazing. People so nice and bilingual. My Spanish is limited LOL bano. Night life a vibe, volcano mud and falls so amazing.
Stayed 7 nights in Jan 2025

10/10 Excellent

Manal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Riu was amazing plenty of pools and different restaurants plus the water park on the premises;staff is very sweet and cheerful and extremely helpful; the layout of the room was inconvenient since the tub was next to the bed and the toilet in a separate area plus the noises from the construction outside was loud
Stayed 5 nights in Jan 2025

10/10 Excellent

Joy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The property grounds are beautiful and meticulously kept, our rooms were clean and modern, the Splash Water Park was fun for both our 5 year old son and for the adults, the pools were clean and great for swimming with our son, the beach was clean and beautiful, and the food was AMAZING!! The breakfast buffet was fresh and had so much variety and was SO tasty, and all the restaurants were fantastic in their multi-course meals in taste, quality, quantity, and presentation. The cafe "Capuchino" was AMAZING and had the best desserts and Baileys Iced Coffees. The cocktails at the bar across from the "Capuchino" cafe was SO great at making cocktails! We loved every one! The staff was always so kind and caring and helpful, and we loved interacting with them everyday. The ocean was always at a yellow flag while we were there, so it wasn't safe enough for our 5 year old son to swim in due to strong waves, but for adults, it was great and actually warm! What a great Pacific Ocean beach! The selection of shops in the little street between the two resorts was delightful, and we found wonderful souvenirs in the shops. Overall, we HIGHLY recommend this all-inclusive! This was our second time there (with the first being in 2010 to the neighbour property RIU Guanacaste All-Inclusive), and we are so glad we went back now with our son and definitely want to go back again! Thank you so much for our wonderful week in Costa Rica!
Stayed 7 nights in Jan 2025

8/10 Good

Shakti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the dining options were great. The pool always activities and the music and shows were good for the price. However, there were no reservations allowed so one night we were on line for a steakhouse and a party of 50 went in and they shut the restaurant down. We had to go eat the Buffett. The rooms were a little old and the bed was uncomfortable for me. I’m 6ft and 225lbs. The food was mediocre even at the quality restaurants and even though it’s all inclusive if you don’t tip the bartenders you get poor drinks and poor service.
Stayed 5 nights in Oct 2024

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was for the most part very friendly and accommodating. Pool area was large and clean with staff making sure your needs were met. The food was hit and miss with quality and drinks were weak. The rooms need to be updated as the tv’s in the rooms are small and from 10 years ago. You are lucky if they work and if they do the reception is hit and miss. With Americans traveling during the bowl season and NFL playoffs you would expect some sort of sports bar with large tv’s but not the case here. Our room smelled musty, friends room was missing a shower door and neighbors sink was missing the pipe under the sink for draining water to the sewage. Really! Wife waited an hour for towels after calling house keeping twice and finally had to go to the main lobby to request towels but they had temporarily run out of them. It seems this is a management problem, not worker issues. So much of this is correctable with investment from the corporation. Costa Rica itself was amazing and beautiful as well as welcoming. The road to the resort is like it went through a war zone and we saw no indication that it was going to be fixed in the near future.
Stayed 11 nights in Jan 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Sheida

Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place especially for anyone who is celiac and especially for kids who are celiac. Staff were super friendly & helpful, excellent food, lots of activities on the go, fun water slides only a 5 min walk from the resort. My daughter is 9 and is celiac. When checking in I told them about her "gluten allergy", they immediately gave us a paper where any allergies are documented and our room number and told us to take it to any restaurant we ate at. She's super picky with food, we can't say enough good things about David & Monica, they're staff managers & dressed in black. They asked her what she wanted and would go and talk to the chef or the chef would come out. She had chicken nuggets, fries, pancakes, hashbrowns, sushi (loves avocado/cucumber rolls), bacon, chips & guac...lots of fruit, veggies, salads & various deserts. They could have made her more food like chicken, fish dishes etc. but she's picky. When I asked them if they had muffins, they brought out sealed little lemon muffins (so yummy!) & little sealed packages of mini gf bread. She was so happy to have food she could eat! It takes a little longer obviously so give yourself some extra time to wait for the food. They also told us if she didn't like anything at the other restaurants that she could have food from the buffet and bring it over to the other places we wanted to eat at. We did the zipline, animal sanctuary & snorkeling tour (Planet Dolphin tours) We love this resort & will be back!
Stayed 6 nights in Dec 2024

10/10 Excellent

Patricia, Lecanto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient. Food not that good. No restaurant to take a direct breakfast order everything came off buffets even in Italian rest same food that was everywhere
Stayed 3 nights in Jan 2025

10/10 Excellent

Alberto ramos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was recently at Riu Palace for 7 days and here is my experience: I don’t write many reviews but felt it would help visitors. The location is great and food was great. The room was very outdated and facility is in rough shape. I can understand it needs updating but I would say the rooms were not considered luxury and spa was outdated many things weren’t functioning. The staff was great but I would say the room smelled and felt like a motel not resort vibes at all. I would consider a different option as it almost ruined our vacation.
Stayed 6 nights in Jan 2025

6/10 Okay

Christina M

Traveled with family
Liked: Staff & service
Great staff and service, beautiful grounds and landscaping, the pools are awesome, the beach is awesome, the food was average but good. The only negative was the room. Totally outdated, our room was way too small for 2 adults and 2 teenage boys, boys could not fit in the pull-out bed together and There was a bathtub in the middle of the room with no encloser. Very bizarre! We give the room a 1 star the rest of the resort a 4 star.
Stayed 6 nights in Dec 2024

8/10 Good

Wanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, the staff was excellent very nice and friendly. Walks on the beach the locals were very nice as well. The only issue is the keys to my room never worked. I had to visit the front desk every time we left our room which made it very annoying.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose Refugio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weather very nice service excellent
Stayed 6 nights in Jan 2025

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. The staff were polite and very friendly. Great service. I would definitely recommend staying here for an easy beautiful vacation.
Stayed 6 nights in Jan 2025

10/10 Excellent

Treasure Leticia

Stayed 4 nights in Dec 2024

4/10 Poor

Zinry

Traveled with group, Business traveler
Liked: Amenities
Disliked: Cleanliness
I had even blood in the furniture of my room . The smell was very strong at humidity
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and relaxing. Only downside, lots of Wi-fi issues, didn't trust using it.
Stayed 4 nights in Dec 2024

10/10 Excellent

MIJUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Stayed 4 nights in Nov 2024

8/10 Good

Bijan

Liked: Cleanliness, staff & service
This resort is marketed as 5 star. The food is decent with good variety but in too many cases lack both flavour or quality. The seafood tastes very fishy. Staff are nice but service is ordinary. The entertainment was also decent in most nights. The all inclusive package did not include the airport transportation which opens the guests to gauging by local taxis. The ocean-front rooms are so far from the ocean that only offer a distant, narrow and often partially obstructed view and are not worth the designation and extra cost. This resort should be marketed as 4 star max.
Stayed 7 nights in Dec 2024

10/10 Excellent

OLHA

Liked: Property conditions & facilities
Stayed 6 nights in Dec 2024

6/10 Okay

sui mei

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel rooms arw abit run down , need to be renovated soon. This hotel is quote far from all the excursions, take 1 to 2 hours to go
Stayed 6 nights in Dec 2024