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"Everyone was wonderful "

"Had a great time at the property and the food was great too. The number of restaurants were limited though and they all aren't open always so had some terrible getting some bookings in. The guest help desk was able to hook us up with some reservations when we requested them but couldn't get it ourselves on the app. Overall experience was great and the staff was very accommodating but I wish they had more number of events throughout the day (especially in the open) to keep the Caribbean vibe alive throughout."

"La localización es bella su playa también pero nosotros nos dieron la habitación hasta las 5 de la tarde la limpieza no es la mejor los blanquets están muy percudidos el baño tiene moho a la última hora cancelan la cena porque tienen un evento entonces entiendo que nosotros no somos importantes y la bebdidas podrían tener más variedad "

"Mi estadía en el Hotel fue para participar, junto a otros componentes de mi familia, a un evento de motivación que tenía la finalidad de enriquecer los skills profesionales y la empatía de los participantes en sus actividades de trabajo. Cuando se participa a ese tipo de eventos en un Hotel, es importante que los servicios ofrecidos de parte del mismo Hotel sean de calidad y transmitan buena vibra. Con referencia a eso, todo el personal de la estructura ha suministrado a nosotros servicios de calidad manteniendo estándar profesionales de alto nivel y al mismo tiempo una actitud cordial, respetuosa y agradable. El desayuno estuvo exquisito con muchas variedades de comida aptas a satisfacer cualquier tipo de paladar. Las habitaciones son muy confortables, amplias, limpias, con una vista sugestiva de la ciudad y completas de todos los servicios. Para resumir nuestra estadía en una frase, desde el momento de la llegada al Hotel hasta el check out hemos recibido una atención completa en todos los detalles y lo que más nos ha transmitido una vibra positiva ha sido que cada vez que nosotros hemos solicitado algo, el personal de Hotel encargado del área a la cual se refería la solicitud nos ha dado su ayuda de manera incondicionada. Para concluir mi descripción, la palabra final que me sale espontanea dirigida al Hotel es: Gracias!"

"The pool need to be ceaned daily also needs to be resurfaced painted chips filled"

"Enjoyable overall- especially for the orice"

"Amazing customer service."

" Great property great service and staff is friendly and helpful"

"This was a last minute booking wanting to get away from snowy weather and my daily routines in the northeast. Emotions by Hodelpa was a great choice because of the all inclusive amenities plus quite good food choices including the main dining area and more exclusive restaurants like Amici (that I thoroughly enjoyed). The staff were always greeting us with ‘Hola’ and answering questions in multiple languages. It was a toned down and relaxing week for my spouse and me. What I truly enjoyed was the private pool (shared only with 4 rooms on the first floor). It was private, clean, and convenient to walk out my sliding glass door and pop into the pool multiple times per day. The location of this resort is about 3 miles to the historic center of town. I took a private tour to get the full story from a local driver. On another occasion, I walked to the Jumbo store (kind of like Walmart) about 2 miles away and then took a taxi back to the resort. The beach is cleaned daily from seaweed and refuse left over from late night parties or brought up from the ocean. Evening entertainment was free and quite fun. Okay, I over-ate but didn’t over-imbibe, not that the temptation wasn’t there. Back to the gym to lose those 5 extra pounds I put on. I’d recommend this place above many of the other choices in Puerto Plata."