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"Wonderful hotel, don't know how anyone can score this low. From entering the lobby on the first day to being picked up by the airport shuttle driver on the last day it was just the best relaxing holiday my wife and I have had. Without a doubt the staff are really what made it extra special. So attentive, smiling and couldn't do enough for you, and warm praise to the new recruits serving us at breakfast, they did well. The location was spot on with several restaurants and beaches in close proximity if you wanted a change of scenario. The bus stop is just outside the hotel and runs into the main town every 10 mins and only 2 euros. Room was good, a bit tired in places but nothing to spoil the week and it might be good to have a parasol on the balcony as it gets extremely hot in the afternoon with no shade. Housekeeping also brilliant and handled any query you had. The facilities in the hotel were great, 2 pools plus the beach. Then there is the live entertainment and plenty of things for children to do. Will definitely go back."

"Excellent "

"Fantastic hotel."

"Super nice room with a gorgeous view of the sea and beach. My particular building on 3rd floor only had steps. That was fine with me. Great location for restaurants, shops and bus to old down Dubrovnik. I would come back to this hotel again. Breakfast was darn good as well. 3min walk to the beach."

"Excellent facilities at the Valamar Lacroma which ad a real luxury feel. The views of the islands from the hotel were excellent especially at sunset from the Vero bar. The bus to Old Town was easy to catch from outside the hotel and only €2. We had the best time and would recommend to anyone. "

"Very clean, well equipped, quality hotel. Staff brilliant."

"Everything you need right on the property. Super clean and amazing views. Beaches and pools right on the property. "

"Excellent hotel, very clean and tidy. Very understanding and professional staff. The manager allowed us a later checkout which was very kind of him. The pool is also very nice and clean. The breakfast is top quality and plenty of options. Highly recommend this hotel if ever visiting Dubrovnik"

"Very kind staff. Extremely clean rooms. Breakfast options were great. Right next to a bus stop. About 10-15 mins from the good stuff & 30-40 from the airport. Would stay here again. "