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"We spent one night at the hotel while traveling to attend the concert celebrating Smetana's 200th birthday, which was organized by the hotel. The event was well-prepared and held to a high standard. We enjoyed coffee at Pupp and dined at the restaurant Nova Dvorana. Unfortunately, we could not try the Grand Restaurant as it was fully booked, so I recommend making a reservation in advance. The staff was very welcoming and attentive. We stayed in an "old-style" room, which is in need of some refurbishment. For example, the room lacked a USB connection for charging devices, and the bathroom had a somewhat outdated design. However, everything was clean and well-maintained."

"Sehr sauberes und freundlich/warm gestaltenes historisches Hotel. Exzellente Qualität der Speisen und Getränke. Sehr guter, schneller und netter Service. Schnelle Zimmerreinigung. Perfekte Lage direkt im Zentrum. Unbedingt Parkplatz anmieten."

"I liked everything in the hotel and everything in Karlovy Vary."

"It was at a fantastic location. Within walking distance to everything. The spa center was great, and enjoyable. "

"The most beautiful and amazing boutique hotel. Well located, impeccable clean, service top quality. People over the top and very friendly and knowledgeable I just love it "

"We had one of the best experiences while staying at the Romance hotel! Excellent hospitality! Housekeeping provided exceptional service. The location was great and within the close proximity to various restaurants and shopping options. Highly recommend this place! "

"Amazing staff Amazing hotel Only downside- very isolated, can’t walk out without a csr"

"Pleasant and comfortable hotel in the very centre. I can only recommend, we will definitely come back again."

"Amazing !!! This is my second time here with my family. Restaurant has impecable service. You are made feel special by everyone working here. Spa services are superb."