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"Would definitely stay here again! Beautiful hotel, wonderful staff, beautiful rooms! I had the foot massage and Oatmeal bath as my spa services and they were amazing and very reasonably priced! The staff went out of their way to accommodate and allowed us to stay in the room well after our check out time so that I could check out after my spa treatments. I didn’t even ask! Breakfast buffet was huge and delicious!"

"Lovely stay. Was slightly confused with the parking but turned out I was able to park in the large public carpark opposite (I hope anyway). Very comfortable room with TV and fridge. Receptionist spoke very good english which was nice. Comfy bed. Good shower. Couldn’t fault it honestly, was great value too and in walking distance to the town. "

"Top notch service all around! We came after 10pm and they still served us excellent food."

"The dream hotel! Perfect."

"Extremely friendly staff, excellent breakfast, prime location and multiple nearby dining options. Heated pool was also great."

"прекрасное расположение вежливый персонал удобные кровати"

"Sehr sauberes und freundlich/warm gestaltenes historisches Hotel. Exzellente Qualität der Speisen und Getränke. Sehr guter, schneller und netter Service. Schnelle Zimmerreinigung. Perfekte Lage direkt im Zentrum. Unbedingt Parkplatz anmieten."

"I liked everything in the hotel and everything in Karlovy Vary."

"I absolutely loved my stay and my room at this property. I stayed in a single room, on a higher floor overlooking the promenade. The chandeliers, the high ceilings, the vintage furnishings... made me feel as though I was living in a different era. Bathroom was large and modern, water pressure good. And the towel warming rack worked! The included breakfast offered a decent variety of hot and cold, and the dining room was elegant. Staff were very accommodating and kind. Location was perfect. And only a 5-minute walk from where the bus #2 drops you. I stayed for 2 nights, and was provided with housekeeping service which was appreciated. The only downside was my mattress wasn't comfortable....almost like I was sleeping on an angle. But I was able to fall asleep. As well, the people above were rather noisy on night #1. Thank you for a memorable stay. TIP: restaurants will be cheaper in the northern part of town, near the bus stations. TIP: the tourist info centre is located in Spa 1. It was hard to find, as trucks and banners were blocking the 'i' (for information) sign. "