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Grandhotel Pupp

5.0 star property
Luxury hotel with 2 hot tubs and a full-service spa

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Photo gallery for Grandhotel Pupp

Exterior
Exterior
Exterior
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Premier Suite front view (Wellness access) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot Tub
The current price is SAR 586
SAR 672 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana double Room (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Superior Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana Suite (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 70 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 41 sq m
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room forest view (Wellness access)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite front view (Wellness access)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Bathrobes
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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Room

Luxury Spa Hotel OLYMPIC PALACE

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 166 reviews
The price is SAR 534
SAR 614 total
includes taxes & fees
26 Feb - 27 Feb
Luxury Spa Hotel OLYMPIC PALACE

About the neighborhood

Map
Mírové námestí 2, Karlovy Vary, 360 01

What's nearby

  • Karlovy Vary Municiple Theater - 4 min walk
  • Hot Spring Colonnade - 7 min walk
  • Mill Colonnade - 9 min walk
  • St. Peter and Paul Orthodox Church - 15 min walk
  • Elizabeth's Spa - 6 min drive

Getting around

  • Karlovy Vary Station - 6 min drive
  • Vaclav Havel Airport (PRG) - 97 min drive

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬3 min walk
  • ‪Atlantic - ‬5 min walk
  • ‪Grandhotel Pupp - ‬1 min walk
  • ‪Goethe's Beer House - ‬3 min walk

About this property

Grandhotel Pupp

Luxury historic hotel near a boardwalk/promenade
A terrace, a coffee shop/cafe, and a hair salon are just a few of the amenities provided at Grandhotel Pupp. Active travelers can enjoy cycling at this hotel. Treat yourself to a hot stone massage, a facial, or a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Babysitting (surcharge), a porter/bellhop, and a gift shop
  • A front-desk safe, tour/ticket assistance, and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All 228 rooms feature comforts such as laptop-friendly workspaces and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: EUR 22 for adults and EUR 15 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Grandrestaurant Pupp
  • Bechers Bar
  • Club Mala Dvorana
  • Cafe Pupp

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (12917 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property hosts an optional Christmas Eve gala dinner for guests staying on December 24. Guests who wish to attend must book the gala dinner at least 4 weeks in advance. Fees are EUR 190 per person, collected by the property.
This property’s mandatory gala dinner fee on December 31 includes 2 persons in all rooms. The listed gala dinner fee is required per person for guests exceeding this number in all rooms.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 190
  • Christmas Eve (24 December) Gala Dinner per child: EUR 190 (from 3 to 18 years old)
  • A tax is imposed by the city: EUR 1.99 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 15 for children
  • Self parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests should be aware that during the New Year's Eve gala dinner a formal evening dress code is required.
Children under 12 years old are not allowed in the pool and spa after 6 PM.

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

Does Grandhotel Pupp have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Grandhotel Pupp pet-friendly?

Yes, Grandhotel Pupp allows pets (limit 1 total). There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Grandhotel Pupp?

Self parking is available for EUR 20 per night. Valet parking is available for EUR 20 per night.

What time is check-in at Grandhotel Pupp?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Grandhotel Pupp?

Check-out is at noon.

Where is Grandhotel Pupp located?

Situated near a boardwalk/promenade, this luxury hotel is steps from Slavkovsky Forest Nature Reserve, Diana Cable Car, and Karlovy Vary Museum. Karlovy Vary Municiple Theater and Market Colonnade are also within 10 minutes. Karlovy Vary dolni n. Station is 28 minutes by foot.

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 617 out of 903 reviews
Rating 8 - Good. 190 out of 903 reviews
Rating 6 - Okay. 60 out of 903 reviews
Rating 4 - Poor. 25 out of 903 reviews
Rating 2 - Terrible. 11 out of 903 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GALINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Cristobal

Stayed 1 night in Jan 2025

10/10 Excellent

Shelby

Stayed 1 night in Dec 2024

10/10 Excellent

Rita

Stayed 2 nights in Jan 2025

8/10 Good

Leonid

Stayed 4 nights in Dec 2024

10/10 Excellent

Meire

Liked: Cleanliness, staff & service, property conditions & facilities
The dream hotel! Perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in KalolyVary. Luxury living. Absolutely 5 stars. fantastic breakfast and spa area.
Stayed 5 nights in Dec 2024

6/10 Okay

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel staff were overall amazing. However, our room constantly had issues which were not resolved. The tub kept spewing out black gunk when the jets were activated.

10/10 Excellent

Jennifer, Marina Del Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

Earl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a magical hotel! The architecture inside and out is superb. The hotel and local area look spectacular with the Christmas season decorations!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ausra

Stayed 4 nights in Nov 2024

6/10 Okay

Rena

Liked: Cleanliness, staff & service, amenities
Overall it's a architectural beautiful hotel, it's close to many restaurants, shops and landmarks and has a gorgeous spa with very friendly staff. Was at the spa for my birthday and hotel provided an adorable Happy Birthday desert. However; * there was only 1 electrical plug in the bedroom (not close to the desk, not near the bathroom, not near a nightatand) so you have to request an extension cord from the front desk to drag the cord around the room for various power needs. *Shower stall is very small so bruised up elbows trying to wash my hair. *Access to spa (pool/sauna/hot tub/salt room) while beautiful are only open till 9pm, which is also when pretty much everything in town closes. Feedback: the pool hours really should be later to allow for downtime to be spent there. *The room was always 24.5 degrees, no matter what i set the thermostat to it remained that temperature, so I had to keep the windows open the whole duration of my stay to keep the room any cooler.
Stayed 6 nights in Nov 2024

8/10 Good

Hatem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, but having pets in oublic areas such breakfast restaurant is unacceptable ! Grand restaurant should pay more attention to clients' s wishes !
Stayed 4 nights in Nov 2024

2/10 Terrible

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Shereen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was unable to accommodate a late checkout request, and I found the spa area darker and not to the level expected. Overall, a good experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Evansville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Could add 6inches to the shower curtain to reach the tub
Stayed 3 nights in Nov 2024

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

David

Traveled with partner
Disliked: Staff & service
THE worst customer service that I’ve ever experienced. The room that they put us in looked nothing like the photos and much smaller. They insisted that this was the same price range. When I asked whether there are other rooms, the front desk staff was really reluctant, but the hotel was empty since it was on a Monday, during slow season. The second room that he took us to, was what we booked online, so the room was available this whole time! When we went back to grab our luggage from the other room, came back downstairs to front desk, the staff accused us of stealing the bath robes. I asked what bathrobes? Do you see any bathrobes on me? Plus, why the heck would I take any bathrobes? We’re staying here for two nights and we’re just moving from one room to another? We also had staff escorting us this whole time. It was an awful accusation and we didn’t receive any apology. We were stuck in the elevator for about 5 minutes. We banged on the door, but no one answered. The elevator could take us up and down but the door wouldn’t open. We took the elevator back down to lobby, banged on the door, finally the staff came and opened for us. Again, absolutely 0 apology. In fact, during our two day stay, we were never acknowledged by the staff when we walked by front desk. We booked massages and facials for two days. The massage was awful, honestly the worst. So I called to cancel the facial for the next day. They still charged me even though I cancelled within 24 hours.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this property for years evwry time i am in Prague.. There is no better hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Montel

Stayed 3 nights in Oct 2024

10/10 Excellent

Ismary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel with best food and amenities. Good service and friendly staff.
Stayed 10 nights in Oct 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service
Spa was wonderful - l breakfast was absolutely outstanding hospitality, charming. Walkable to shops! Restaurants. Parking was easy! Will definitely stay again.
Stayed 2 nights in Oct 2024