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"Park Plaza London Westminster Bridge exceeded my expectations. We were treated like VIPs from beginning to end. Got a room upgrade and it sure was a great birthday surprise for me. Everyone from reception to concierge, housekeeping, hotel and restaurant staff were warm and pleasant, and offered excellent service ready with a smile. Walking distance to everything - the tube, tourist sites like The London Eye, Big Ben and Thames River, convenient stores, shopping areas and more. Enjoyed dining at Ichi (sushi place), Joei Brassiere and Primo with great choice menu items and drinks. Also had room service and had a variety of food and drinks to choose from. Highly recommend this hotel. Definitely will stay here when I visit London again. Five stars all the way. "

"Great hotel adjacent to the Tower of London, literally a 10-minute leisurely walk from the hotel to the entrance of the Tower of London. Comfortable rooms, easy walking to many local restaurants and sightseeing opportunities. The only negative that I can think of would be the price of the breakfast buffet, at approximately 38 US dollars, was definitely not worth it. Nice place that I would stay at again."

"This place was great! The staff were superb and friendly! They really deserved their stars for hospitality. The rooms were clean and really nice. The breakfast buffet was really good too. Walking distance to a lot of iconic scenes. "

"This hotel is excellent great rooms bath and shower friendly helpful staff. Great location "

"Point A was a surprising choice. Very utilitarian, only criticism is a lack of face towels and wash cloths. A padded chair would be nice. The place was immaculate and I would not hesitate to stay there again. Bring your own wash cloths."

"This hotel was a 30 minute walk so when we got off the train we walked and when we were going back home to the train we walked. This hotel is also a 10-15 minute walk from all the landmarks / sightseeing! We got to see all the landmarks in 1 day! There was bars and restaurants around our area, so it was still lively - but lovely and quiet. Our room was a lovely size, we couldn’t have asked for anything more! Absolutely loved the smell of the hotel when we walked in everytime. Staff were amazing and quick to checking us in and out - pizza was great too! Would definitely stay here again."

"Lovely hotel, room excellent, staff really helpful, lovely location next to river."

"Really easy check in and check out. Room was lovely and big with good facilities "

"Hotel was very clean and extremely quiet in our room. We had an amazing view to the gherkin in our room on the 6th floor. "