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"Could do with a Reno, however would definitely stay again, very friendly staff, the undercover walk to the Pub which had great value Pub food...enjoyed our stay"

"Staff were very friendly and helpful. Food was amazing. Service was great. all round a wonderful experience. "

"This should have been a couples trip but at the last minute it turned into a solo trip. Even though I was on my own I felt very safe and well looked after. The room was well equipped, clean, newly decorated and comfortable. I tried two things on the breakfast menu and I have to pass my compliments to the chef. The food was very tasty and well presented."

"This was the second time we have stayed at this hotel and we weren't disappointed as everything was as we remembered it. We had a better room this time which was bigger and with a better outlook. The only downside was that it was Christmas party time with two groups in celebrating. The Hotel did apologise in advance and it was only for one night. We eat in the hotel and the food was excellent and keenly priced. The staff were always helpful and happy to serve us."

"This is a first-class hotel with beautifully-appointed rooms. Lots of attention to detail for the guest (complimentary drink in room on arrival, 24 hour room service, lovely restaurant and bar). Historic setting on high street, within easy walking distance of all attractions and train station. Very attentive staff. Highly recommended. "

"Tina on duty was a great customer services representative "

"Lovely stay and great location Booked a standard twin room although room pretty cosy with a tiny bathroom just about enough room to close the door without hitting the loo However the location is great as it a ten minute walk to gunwharf quays and ten minutes down to the sea Staff friendly and areas all tidy and clean Yes I will come back but will book a bigger room next time. Didn’t have breakfast as they have increased the price to £16.95 which I think is too dear they no longer let you buy a discounted voucher in advance. "

"Pleasant staff and great location"

"Its what you want in an older tradiotional hotel to be, smart, elegant, staff all pleasant and well turned out. Food amazing, decent bar, great locations. Really what is not to like about the Queens Hotel."