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"Exceptional staff great property. Perfect location "

"The Reception staff and the manager were great. Very Friendly, Very Helpful. I needed toothpaste and a toothbrush - they had it and gave it to me free. I needed a fork and knife to cut up my Mike's Cannolis and they had it. "

"We will definitely stay here again!"

"Easy check in ..very helpful "

"Great stay and service "

"Na"

"Lobby was under construction, which was a pain but overall good. "

"This is a lovely property close to so many things in the Boston area. Everyone we came in contact at the Westin was friendly and helpful. We had a two great meals at the restaurant inside of the Westin with wonderful service. "

"This was my first time in Boston. My friend lives locally and I asked him to give me a list of the best hotels that were luxurious and in a great location. I’m so glad I chose to stay at the Langham. I arrived VERY early— 9 am. My room was not available but they gave me a key to the gym so I could exercise and freshen up. They have a full locker room, with several showers, a steam sauna (which was amazing), and many amenities. It felt great to work out after being on a long plane ride, then relaxing in the sauna, and showering. Once I was done, my room was ready (so early.) The whole facility is high class. Many lovely travelers here- wonderful, respectful guests. A few small families. The rooms were very quiet. I couldn’t hear anything outside my room. The bed was extremely comfortable. I stayed 3 nights and had wonderful sleep. The room was in tip top shape with no issues. The mini bar was very nice and customizable. There was also a nice mini fridge in room. The interior design was very well done. I didn’t want to leave! The doormen were so sweet. I loved coming and going because they always smiled, talked to me, helped me with doors or bags. I felt like a queen. Every staff member- EVERY one- was exceptionally professional. I only ate in the restaurant one evening and it was also very delicious. I am a critical person that can always find something to improve and I honestly can’t say one negative thing. I stay in 5-star hotels often. The Langham is by far the best! "