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"Excellent hotel. Staff very accommodating. Bedrooms beautiful and clean. Bathroom spacious. We had a lakeside room and the view was lovely. Pool and spa area lovely too, with excellent changing rooms. Gardens well kept, with plenty of seats to have an afternoon drink or just an hour relaxing and reading. Cannot recommend enough. Will definately consider on our next trip to the lakes. "

"Lovely location on the lake Great sauna and pool was okay - but not a swimming pool as quite shallow Great breakfasts Ideal location for Hellvelyn or Windermere"

"Lovely staff, clean and comfortable rooms and fabulous beer garden. Breakfast was also delicious. Shower a bit too cramped though"

"Staff very friendly and extremely helpful"

"Had a great time but the wifi wasn’t working "

"All staff we encountered were really helpful and friendly. I accidentally locked myself out my locker at the spa at check out date and the staff were more than happy to help. We were greeted with a welcome drink and after we completed check in, we were told we were upgraded to a room with a hot tub. Oliver helped us to our room and explained how to use the hot tub and explained that the hot tub may be noisy as it is closer to the room than the floors above. The bathrooms may need a little upgrade, however, the room itself was lovely and relaxing. The spa is nice and relaxing. It isn’t big, however it has the essential, changing rooms with Elemis products, pool, 2 x hot tubs, plunge pool, sauna and steam room. You can get a drink from the bar from inside the spa. Only small con I have is there isn’t many loungers to chill on, however, this will not stop me from going back. The breakfast was in a beautiful room and really nice spread and options. Staff were a delight too. The hotel and spa was beautiful and I cannot wait to return. It is £12 to park your car there, however, it is for the full duration of your stay. The only minor con is the guests who stay in the hot tub, you are on the full view of people, please be mindful of what everyone can see what you are doing. "

"A quiet and comfortable place with amazing view of the valley and also a short walk into the hustle and bustle of down town. A great location and place to stay."

"The hotel is ideally located, the room we had was extremely large & clean, the staff are exceptional "

"The staff were very freindly and helpful the property is old but it well kept and nothing I can think to complain about 🌟"