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"Great people, no stress!"

"Me and my family stayed at this resort for three days and the overall experiencing was good. Staff is very friendly every-time you ask any questions they are more than happy to answer. If you have kids this resort is for you, they have a children’s pool, children’s club and activities throughout the week. The food in general if your not a picky eater it’s good, they have the main buffet and three other restaurantes you can reserve for lunch/dinner. "

"A very beautiful relaxing place to stay "

"Fint hotell om man, som vi, inte är så fortjusta i de där stora hotellkomplexen. Hotellet har 37 rum och ligger ungefär 15 min promenad från centrala Santa Maria. Vill man ta taxi kostar det 5 euro. Helt ok frukost och maten i hotellets restaurang var alltid god och vällagad. Ibland fick man vänta ganska länge på sin beställning och det blev vid några tillfällen lite fel och missförtånd. När vi anlände till hotellet fick vi besked om att det var överbokat och rummet vi bokat och betalt för fanns inte tillgängligt. Vi bodde de första två nätterna i ett rum som var helt ok, men som sagt inte alls vad vi tänkt (havsutsikt och terass). De sista fem nätterna blev vi dock uppgraderade till en av hotellets fantastiskt fina sviter. Så vi var mycket nöjda med hotellets sätt att lösa problemet. Trevlig och hjälpsam personal."

"When we arrive at 2 o'clock in the morning we discovered that we had no room there,even if we had booked in April and we had to go to another Melia resort in the nearby. we were very disappointed also for the standard of the premises that it is not at all a 5-star hotel, as you can see from the picture. We had to argue all the time with the respinsables to have 2 roomkeys (not available we had just one ), to enter the spa and to reserve restaurants. Luckily all the ordinary staff was very kind and available to help and find solutions. The other Melia Dunas has more facilities than Tortuga and the beach is fantastic. Overall holiday was nice but for sure there is a lot to improve "

"Hard to review stay as I was suffering from after effects (but clear) of recent Novo contracted in UK as lost 8-9 lbs. So did not due what I expected to do & 1/2 way thru stay started to pick up. Room, staff breakfast very good. Had nice trip to Santa Maria they provide for free. Pool fine but used less than expected as not up to it. Snorkelled in small bay up from reception. Good first 2 days last day churned up so visibility issues. Very nice walks N & S of resort on or near beach which I could not exploit as much as wished. Nice meals in afternoon N of reception. Good Super Mercardo on site S of reception"