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"Good facilities although in need of refurbishment in places. The best part were the staff. They were all professional, efficient. Knowledgable and friendly. That makes all the difference "

"What an absolute joy, from discovering a new hotel to the impeccable service and experience. I cannot fault a single thing. The smiles from Olivia on reception, to the welcome in the CASA restaurant from Marcus in the evening. The photos don't do the hotel justice. Beautiful Welsh dragon statue in the entrance, lovely light and airy, and also had access to Ty+ lounge. The bed is one of the comfiest I've ever stayed in, and the fittings and fixtures in the rooms and corridors are second to none. The cleanliness is impeccable too. Your staff are extremely attentive, and really make you feel like they care about you. I will be booking here again."

"Beautiful scenery, it snowed when we were there and it was so pretty. Staff helpful and friendly and our food was great. Dog loved the stay too. The 4 poster bedroom was huge, bed so comfy we had a great sleep."

"Comfortable and clean. Staff were very friendly."

"Amazing stay."

"Location "

"Showers are cold"

"Roomy. "

"The staff were welcoming, friendly and made check in easy. Nice hotel conveniently located "