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"Clean and tidy "

"I love this hotel. It is beautiful and has so many amenities! First class. This is my second stay here and I can’t wait till the next one. The staff is awesome! I came in on an early flight and Tonya was able to get me into my room by 10 o’clock because it was empty that night before. I can’t tell you how much I appreciated that after spending 12 hours flying. Hotel is beautiful, the Thames Riveris beautiful, the staff is amazing. I have to say is the finest hotel I’ve ever stayed in Europe. The view is breathtaking. This Swan is perfect!💕"

"Everyone was welcoming and helpful."

"We had a double double room. The room was spacious lots of room for kids to play, clean, beds were very comfy staff helpful and polite. "

"The only criticism we had was that there needed to be a better placed grab rail over the bath, the rail provided would be great to get out of the bath but was too low to be of use as support if you have a shower. But well done for supplying an anti slip mat for the bath. Other than that we had a lovely time."

"Very pleasant comfortable evening. Incredibly helpful and pleasant staff at reception and in the bar area, would definitely stay here again. "

"Staff were attentive, the room was clean and had everything i needed. "

"Nice location, lovely breakfast, great facilities - swim pool, gym, tennis court, easy parking, Lots of nice seating areas in bar area and restaurant. Well looked after and spotless. "

"Lovely night stay, hotel very quiet which was great. The pool was fabulous, the room was lovely, we did half board and again the food was lovely. Staff very friendly and nothing was too much trouble. Would I stay again….definitely "