Find Hotel with a Concierge in Bay of Plenty

"The hotel facilities were nice. The private hot tub on the patio was amazing. We were so happy we chose the room we did. Our mini fridge didn't work and when we told the employee at the front desk, he actually just shrugged his shoulders and didn't respond. We mentioned we had purchased food items because we expected to have the fridge. And he didn't respond. So our food spoiled and our plans for having a few things in our room were ruined. It was frustrating. There is no hotel services info in...

"This was a great hotel. Close to everything. The private hot springs spa experience was fantastic! They even provided a lovely plate of fruit!"

"Reception made us all welcome, room tidy, clean and a comfortable bed. Two of the lights needed new globes."

"Beautiful property and outdoor gardens. Staffwere excellent andthe breakfast was good. The room was a little smaller than expected and not much privacy from your neighbor. Sine of the outdoor furniture could use a refresh given the price of the accommodation."

"We had a wonderful stay. We’ll be back for more adventures "

"The staff is wonderful and the breakfast is great. The property is pretty old but very well maintained. "

"Great value for money and excellent service from host Iris. Lodge is a little dated but it’s huge with plenty of activities from a pool, snooker/pool table, gym, gaming devices, tennis courts and extensive grounds. Location is handy to main highways, some of the key attractions and only 20 mins into central Rotorua. Would definitely stay here again."

"This was a nice hotel. Our room had a view of the lake and we could see the seaplanes landing. It was a short walk to Eat Street for restaurants. It has reciprocity with Novotel next door that has hot pools, a jacuzzi and a pool. The room and breakfast were good."