Find Hotel with a Concierge in Bay of Plenty

"We had 3 upgraded rooms and all very clean, tidy and modern. The pool was a hit for the kids so warm and the retractable roof for sunny days a winner. Breakfast buffet was replenished often. "

"Amazing, hotel is nearer to nice eateries "

"Reception made us all welcome, room tidy, clean and a comfortable bed. Two of the lights needed new globes."

"This is a very pretty, instagram able hotel. It is clean and the staff was very nice. The reason I am not giving it 5 stars is that the rooms do not have a deadbolt, chain, or other way for someone inside the room to lock the room so that a hotel employee with a key cannot enter. This is a dealbreaker for me - I would not have stayed here if I had known. The reason is that years ago in another country a hotel employee entered my room with a key and assaulted me. I honestly thought it was...

"AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend."

"Great place just the cleaning part was disappointing spoons wasn't changed and surfaces not wiped."

"Great value for money and excellent service from host Iris. Lodge is a little dated but it’s huge with plenty of activities from a pool, snooker/pool table, gym, gaming devices, tennis courts and extensive grounds. Location is handy to main highways, some of the key attractions and only 20 mins into central Rotorua. Would definitely stay here again."

"Very comfortable, facilities were great when you consider you cam use the attached Novotel too. The service at the lobby especially at checkin was shambolic withnone person trying to check everyone in and out, a duty manager came out to help her out and saved the day, but still had to wait for half an hour with no updates after habing to wait for the room (this was way after the checkin tome too)."