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"You get what you pay for. Room was clean. There was a problem with my first room but I was moved with no arguments. The biggest issue I always have is inconsiderate guests who think its ok let their doors slam at 1am and let children run up and down the corridors at 7am. "

"Beautiful, clean, comfortable room. Quick, easy check in with friendly staff. "

"Poor lighting in from the Aquarium car park."

"We thoughly enjoyed our stay I would definitely recommend. And we'll be back next year. Its in such a lovely location. The breakfast and evening dinner was just lovely. Thanks to all the staff for your incredible service. "

"Staff friendly and helpful. Bathroom clean and functional. Bed clean and very comfortable. Breakfast good. "

"Good location friendly staff "

"The rooms where of a high quality, the sevice of the staff was above expected 5 star, the food was absolutely gorgeous could not fault the hotel or spa one bit."

"If I had read my emails before arrival I would’ve found out about the parking being over the road but even so, staff at reception gave me all the information I needed and allocated a permit for us. Everywhere was so clean and neat and the reception staff were so helpful and engaging, giving us some local information and also discussing driving routes etc. room was beautiful- lovely deep bath, iron and board, hairdryer all good quality. Only issue we had was the heating, we couldn’t turn it down but it wasn’t too much of a hassle to us. I would certainly recommend this hotel to anyone looking. Close to main centre, shopping and entertainment- we did use the bar but not the restaurant and we found it lively and clean and again lovely staff "

"All ok "