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"The property and location were exactly like they were on the booking site. The room and facilities were excellent and communication was fast and so willing to help. Cleanliness of the room was absolutely outstanding. So many extras included. "

"Lovely hotel in a great location"

"A really lovely weekend at the Lakes Hotel and Spa. The Windermere Suite was amazing. Only areas of attention was no water freely available, had to queue at the bar for a glass of water so one day I was waiting 15 mins for a glass of water. I’ve never been to a spa that doesn’t have water jugs available on the side. Also the spa area got busy and a few more hooks would lead to less people using up the chairs to put their towels and robes on. A separate relaxation room for reading and lounging would also improve the spa experience. Food, drinks and general hospitality were spot on. "

"Very comfortable room - easy parking."

"Amazing room and comfy bed Perfect location to walk into grasmere Spa was wonderful "

"Beautiful hotel and fabulous staff "

"Great unique location in the town but still managed to feel pleasantly rural. Lovely spacious room with an appartment feel. Great breakfast options."

"A lovely room and nice spa and gym facilities! Good in-room amenities too. "

"Was a lovely hotel and good location "