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"The front desk people were very helpful. Breakfast was good. Rooms were very clean "

"Very good"

"Great stay as always only down side was the elevator didn’t work. "

"Our room had a window seat overlooking the inner harbor and all the attractions were walkable. The hotel and staff were excellent. "

"We had to stay unexpectedly in Baltimore and the staff was very accommodating and kind."

"Went to a Blake Shelton concert and it was a great walking distance to the venue. The staff was very friendly and acommodating. Would definitely book there again. "

"Staff were accommodating and friendly. Nice welcome Happy Hour. Room was comfortable with nice Harbor view. We enjoyed our stay."

"Great experience"

"I had a great experience until the evening. My room had 3 decaf pods. I brought them to the Bonvoy desk and asked for regular coffee. 5 hours later I return to my room and… no coffee. I went back to the Bonvoy desk and tell the staff member that I still do not have coffee, at which time another staff member comes up to me and asks me to step back because I am “berating” them. He then told security I threw the coffee pods at him when he was nowhere around when I handed them to her colleague. I am flummoxed by the situation as an individual and corporate client. All I wanted was coffee to be human for my 6 am meeting tomorrow."