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"Very friendly staff, made the stay even better !"

"Staff were great. Perhaps message guests 3 days in advance to connect with them? After we connected, all was great!"

"You feel like Royalty staying in this stunning hotel! Grand Hotel Wager was a dream stay. The staff are wonderful, the lobby and bar are stunning and my room was fabulous! Truly the best bed and pillows of all my stays in Italy. There is a very large selection of breakfast items on the Buffett including a very good selection of gluten free items. The bar is lovely. I sat and enjoyed a pot of tea and read for a long while and the bar tender assured me to stay and enjoy myself. The lobby is huge so decorated so incredibly beautiful as is all the hotel. This is charm you can only find in European countries and it is stunning. It is within easy walking distance of the Opera house abc so many other sites. The hop on hop off bus line main meeting spot is at the end of the street. There is tons of shopping and lovely restaurants near by. It’s about a 25 minute walk from the train station but I enjoyed the flat walk and all the sites along the way. I highly recommend a stay with them at Grand Hotel Wagner if you are in Palermo!"

"The staff was wonderful. I had food poisoning the day before check out and they let me extend my stay due to the fact that I was very slow moving. The man at the front desk was very friendly and passionate about getting the most out of Palermo. Made lots of good recommendations."

"First I would like to say that the staff provided excellent service. The front desk staff went out of their way to be helpful. The breakfast service and food was exceptional. The room itself was clean and modern with lots of extras. The beds were very comfortable. My husband and I are well travelled and this is one of our best stays. "

"Concierge and front desk staff, as well as restaurant./bar staff were wonderful."

"Concierge was very friendly and helpful. I was quite jet lagged and the room was comfortable and very dark evening during the day so I was able to sleep well. The breakfast on the rooftop was gorgeous. Highly recommend "

"Lovely hotel, clean excellent condition! Staff very friendly & helpful! Will visit again! Thank you!"

"A good hotel in the best area. Clean. Big room and bathroom . Possibility to make tea and coffee in the room. Hotel is a bit outdated,but very good."