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Mercure Hotel Palermo Centro

4.0 star property
Elevate your stay with attentive staff and convenient amenities like dry cleaning services. Savor local flavors in the coffee shop or explore nearby attractions.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Hotel Palermo Centro

Exterior
Interior
Exterior
Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • 24/7 front desk
The price is SAR 174
SAR 223 total
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

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SAR 526 total
includes taxes & fees
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About the neighborhood

Map
Via Stabile Mariano 112, Palermo, PA, 90139

What's nearby

  • Politeama Garibaldi Theater - 6 min walk
  • Teatro Massimo - 7 min walk
  • Palermo Cathedral - 18 min walk
  • Palace of the Normans - 4 min drive
  • Palermo Harbour - 4 min drive

Getting around

  • Palermo Central Station - 7 min drive
  • Giachery Station - 19 min walk
  • Punta Raisi Airport (PMO) - 34 min drive

Restaurants

  • ‪Troppo Buona - ‬2 min walk
  • ‪Ristorante Cinese Felice - ‬1 min walk
  • ‪Cibus Sicilian Food Factory - ‬3 min walk
  • ‪Tondo - ‬1 min walk
  • ‪Il Mirto e La Rosa - ‬1 min walk

About this property

Mercure Hotel Palermo Centro

Upscale hotel near Teatro Massimo
Located close to Regional Archaeological Museum and Co-Cathedral of St. Mary of the Admiral, Mercure Hotel Palermo Centro provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport pick-up service (surcharge)
  • Express check-out, express check-in, and a water dispenser
  • A front-desk safe, concierge services, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 93 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per night)
  • Covered valet parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10 AM on weekdays and 7:00 AM–10:00 AM on weekends: EUR 7 for adults and EUR 7 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (431 square feet)
  • Meeting rooms - 3

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 35
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 for adults and EUR 7 for children
  • Airport shuttle fee: EUR 45 per vehicle
  • Self parking fee: EUR 25 per night
  • Covered valet parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number IT082053A1FS2A6GZH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Hotel Palermo
Mercure Hotel Palermo Centro
Palermo Centro
Accor Palermo Centro
Mercure Palermo Centro Hotel Palermo
Mercure Palermo Centro Sicily
Mercure Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel
Mercure Hotel Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel Palermo

Frequently asked questions

Is Mercure Hotel Palermo Centro pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Mercure Hotel Palermo Centro?

Self parking is available for EUR 25 per night. Valet parking is available for EUR 25 per night.

What time is check-in at Mercure Hotel Palermo Centro?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Hotel Palermo Centro?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Mercure Hotel Palermo Centro provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 45 per vehicle applies.

Where is Mercure Hotel Palermo Centro located?

Located in Politeama, this hotel is within a 10-minute walk of Regional Archaeological Museum and Teatro Massimo. Co-Cathedral of St. Mary of the Admiral and Church of San Cataldo are also within 15 minutes. Giachery Station is 19 minutes by foot and Palermo Central Station is 23 minutes.

Mercure Hotel Palermo Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 386 out of 1000 reviews" "
Rating 8 - Good. 444 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

John

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have two main issues with my stay at this hotel. Firstly, upon check-in, the room had a strange smell. I requested a different room, but the staff offered to clean the original room again. Even after recleaning, the unpleasant odor persisted. Secondly, I encountered a problem with the room temperature. I woke up in the middle of the night feeling cold because the heater was blowing cold air. The room has no thermostat control, so I went to the front desk to request that they raise the temperature. I asked them to adjust it two days in a row, but they insisted that the AC was working correctly. The staff could not differentiate between air conditioning and heating. Finally, for the third night, I requested extra blankets. They only delivered them after I reminded them three times, which made obtaining blankets challenging. Overall, my experience in this so-called 4-star hotel has been disappointing.
Stayed 3 nights in Jan 2025

8/10 Good

Carl

Traveled with family
Liked: Cleanliness, amenities
Daily problem with WiFi which I had to call to desk. One person on the phone suggested I bring her my phone since I couldn’t operate the WiFi. Front desk wouldn’t make change for 100 euros saying they didn’t have cash. Some staff were nice however. The morning buffet was nice. The hotel room was nice and the shower was excellent.
Stayed 6 nights in Oct 2024

8/10 Good

Kim

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Met expectations
Professional, courteous staff. Waiter in bar brought extra aperitivo snacks for gluten free eaters. Room was clean & comfortable but sofa fabric was tired & tearing.
Stayed 3 nights in Oct 2024

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Sep 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, and breakfast.
Good location, 20 min walk to central train station. We stayed at the guest house suites next door to the Mercure Hotel itself. Room was new, clean and quiet. Breakfast was served at the hotel, again, right next door to the guest house suites. Touristy street was about 10 min walk, tons of restaurants, shopping and sites.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lloyd, New Lenox

Stayed 1 night in May 2024

8/10 Good

Tony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AC was uncontrollable. Too hot the whole time!
Stayed 1 night in Aug 2024

10/10 Excellent

Gene g

Stayed 1 night in Aug 2024

10/10 Excellent

Wellesley

Stayed 1 night in Aug 2024

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to historical part of the city
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service
I love that this hotel was so close to everything. It was within walking distance. The only negative experience I’ve had, is I went out in the city for some toiletries and when I came back, there was a man sitting in my room watching TV. Also, when I came back to my room, a different day From an Excursion my room door was left slightly a jar. Luckily nothing was taken from my room and staff was able to accommodate me and move me to a different room where I felt more safe.
Stayed 11 nights in Aug 2024

10/10 Excellent

Jan, Playa Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is located in a very central place in the city near shopping and dining. I was able to walk easily to the entry point for the Hop on Hop Off Bus. The staff was very helpful and the breakfast was ample. I would have preferred if the air conditioner could go down 1 or 2 more degrees, but it was still comfortable. We had a car and had no trouble finding street parking relatively close - one day right in front!
Stayed 4 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking by valet, front desk very helpful. Good location
Stayed 2 nights in Jul 2024

8/10 Good

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The air conditioner is horrible it’s on but barely works was sweating all night couldn’t sleep. The area around this hotel is dirty the buildings are full of grafitti and the streets are littered with so much garbage. There is dog feces every 20 feet on the side walks in this area. They call it 4 star it’s a 2.5 at best. I wouldn’t recommend this one to anyone. The buffet was mediocre at best. The staff was nice and friendly and the bar in lobby decent. Wasn’t was we were expecting at all.
Stayed 2 nights in Jun 2024

10/10 Excellent

frank

Stayed 1 night in Jun 2024

8/10 Good

Tomasz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Winson

Stayed 1 night in May 2024

10/10 Excellent

Olga

Stayed 1 night in May 2024

10/10 Excellent

Maria

Traveled with group
Liked: Amenities
Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Glinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, clean and comfortable.
We stayed 3 nights at Mercure Hotel Palermo Centro. We were able to explore by foot from the hotel and felt very safe. It was very clean and comfortable. I highly recommend a stay at this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Stayed 2 nights in Apr 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was first class
Stayed 3 nights in Apr 2024