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"Great room. Very clean and comfortable. "

"What we liked: Spacious room and comfortable bed. Very big window with a nice view of the mountain. Nice variety for the breakfast buffet in the lobby restaurant and very worth the price. The eggplant dish and the fish were some of our favourites. Well located and walkable, 5-minutes from the bus terminal, 7-minutes to the JR train station, 12-minutes to the Matsumoto Castle. We enjoyed our stay. What we think can be improved: The bathroom is functional and spacious but it smelled slightly of humidity, probably because of the bathtub, because for some reason, these Japanese hotels don’t put caulking around the bathtub and the water seeps into the crack around the wall. "

"loved it so much we actually booked same brand of hotel in the next town we visited. the onsen was so lovely, and open overnight which allowed me to relax while my partner took some calls (late night in Japan but working in business hrs US time zone). free washing machines were so nice. other treats (free coffee, tea, probiotic drinks, ice cream pops) added bonus. walkable from train station and the attractions we wanted to visit "

"Everything"

"We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!"

"Room I stayed had beautiful view of ski resort, but it was very quiet, also how they arranged the bathroom and toilet and wash basins was very nice to shared by two persons and with privacy. Also hotel offered very nice public bath, which I would like to recommand very highly. However, choice of food could of been wider, but all and all this place was alot better located and offed better food than other hotels I stayed at Karuizawa before."

"Good price "

"I really enjoyed staying here. Great location close to JR station and short walk to the castle. The rooms were clean, spacious and as an extra, they offered free ramen or desert for all guests."

"I’ve stayed here several times, it’s always very relaxing and enjoyable. Their service is impeccable, as always. And that‘s why I keep coming back."