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"The hotel rooms is nice. The hotel staff are friendly n helpful. Makes my stay comfortable."

"Excellent hotel on a budget. Room is clean and size is just nice for Japan standard. Check in and check out were very fast with machine. Breakfast was mainly Japanese food. Toiletries and tea powder were placed in the lobby for self service. Good Japanese system but must get used to it. Overall, it is an excellent hotel. "

"A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again."

"Excellent location very good breakfast Excellent staff, very nice onsen "

"A little bit further from the station but very walkable. Very clean hotel. Comfortable bed. Hot bath facility."

"Clean, quiet, and convenient location. Most importantly, the quality of bed is amazing. I always suffer from bad jet lag for at least first few days after arriving from east coast (US), this is a first night I was able to sleep straight for 7 hours! The room was more spacious than one in Tokyo where I spent before coming to Matsumoto. Free delicious Japanese style breakfast which I am very happy with. Certainly it worths the price. The only problem I had was the room was not available until 4 pm. I had to change my clothes in the rest room and missed one hour nap. Nevertheless, I liked this place and will be back again when I am visiting Matsumoto next time."

"The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels."

"Great stay. "

"Convince "