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"The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok. I would definitely stay here again."

"Stayed a night. 10 min walk to Karuizawa station. Nice and cosy. Small 3 storey hotel/inn. Simple but good breakfast included. "

"Nice rooms, nice hotel. Thanks"

"Nice receptionist "

"Staff are very professional, dedicated and polite"

"Turned out to be perfect for an overnight stay. It was only 4 minutes walk from the train station and Izakayas. I had a wonderful view of the snow capped mountains in the morning. "

"I closed this hotel due to my last stay at APA Asakusa, Tokyo. The APA hotel and crew again made my trip very easy. From check-in to luggage service, the staff smiled sincerely and with very polite gestures. The room is very spacious given the superb location , I found all the amenities clean and up to date. 5 stars ? I would give it a 10. "

"Good location"

"Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice"