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"Everything was great per usual!"

"Great location, clean, and everyone was friendly"

"Front desk and valet staff were excellent. They made a stressful arrival much better."

"The property is awesome! The only issue is I have severe allergies and I can tell that there was an animal in the room prior to me. "

"Quite, comfortable room and beds. Good hot breakfast. Unfortunately waiting for elevators was long and out of three elevators only two were in service. Fitness room should have more exercise equipment. "

"It is and it isn’t like other 21C properties. The location is great if most of the things you want to do are above riverwalk. As far as feeling safe, I was with 3 teen girls and we felt safe. Request your car early in the morning on check-out day and do not wait to load it until 11am. The elevators were tragic at 10:45am. We were late to our lunch res. Do to the elevators. "

"Great location. Friendly staff "

"The staff were nice and assisted with our family stay needs"

"The staff went above and beyond to make me feel safe being in Chicago alone for the night. The staff did a great job explaining where to self park and what app to use for the best deal. The elevators were fast and breakfast at the restaurant was really good."