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21c Museum Hotel Chicago

4.0 star property
Hotel with a 24-hour fitness center, near 360 CHICAGO

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Photo gallery for 21c Museum Hotel Chicago

Property entrance
Point of interest
Point of interest
Deluxe Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Gym
The current price is SAR 425
SAR 609 total
includes taxes & fees
17 Feb - 18 Feb

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Luxury Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Day bed
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

L7 Chicago by LOTTE

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,613 reviews
The price is SAR 465
SAR 546 total
includes taxes & fees
17 Feb - 18 Feb
L7 Chicago by LOTTE

About the neighborhood

Map
55 East Ontario Street, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk
  • Millennium Park - 15 min walk
  • Art Institute of Chicago - 2 min drive
  • Willis Tower - 2 min drive
  • Navy Pier - 4 min drive

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪UNO Pizzeria & Grill - ‬2 min walk

About this property

21c Museum Hotel Chicago

Upscale hotel near 360 CHICAGO
Located close to Museum of Contemporary Art Chicago and Millennium Park, 21c Museum Hotel Chicago provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, Lure Fishbar, features seafood. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a ballroom, and a computer station
  • Multilingual staff, meeting rooms, and smoke-free premises
  • Guest reviews say great things the overall value, helpful staff, and proximity to shopping
Room features
All 297 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, spacious rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and tubs or showers
  • 43-inch plasma TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 20-40 for adults and USD 20-40 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Lure Fishbar

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms - 8

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch plasma TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Valet parking fee: USD 75 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Is 21c Museum Hotel Chicago pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at 21c Museum Hotel Chicago?

Valet parking is available for USD 75 per night.

What time is check-in at 21c Museum Hotel Chicago?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at 21c Museum Hotel Chicago?

Check-out is at 11:00 AM.

Where is 21c Museum Hotel Chicago located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of 360 CHICAGO, Museum of Contemporary Art Chicago, and Millennium Park. Cloud Gate and Art Institute of Chicago are also within 1 mi (2 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 7 minutes.

21c Museum Hotel Chicago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1111 out of 1917 reviews
Rating 8 - Good. 383 out of 1917 reviews
Rating 6 - Okay. 226 out of 1917 reviews
Rating 4 - Poor. 108 out of 1917 reviews
Rating 2 - Terrible. 89 out of 1917 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marquia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and elegant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty clean for the most part
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Seth

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is terrific, rooms are clean and quiet. On site restaurant has great services and delicious fare! Would definitely stay here again!
Stayed 2 nights in Jan 2025

8/10 Good

Stefany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so nice to let us early check in, shout out to front desk Helen for that. they also helped with things we needed aka last minute safety pins, great stay in Chicago overall
Stayed 3 nights in Jan 2025

2/10 Terrible

Kamil

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HATED THIS HOTEL AND UNFRIENDLY STAFF - NOT TO MENTION THE LACK OF BASIC NECESSITIES SUCH AS A PLUG IN CORD FOR MY PHONE CHARGER - NOT TO MENTION THERE WAS NOBODY TO BRING IN MY BAGS….THEY HAVE NO BELLBOY AND CONSIDER THEMSELVES A LUXURY HOTEL - NEVER COMING HERE AGAIN AND THIS IS MORE LIKE A 2 STAR HOTEL - OF COUSE THE SAUNA DIDN’T EVEN WORK AND I WAS CHARGED $100 BECAUSE I TRIED TO TIDY UP THE ROOM SO THE CLEANING LADY WOULD NOT HAVE TO WORK SO MUCH - I HAVE BEEN TO MANY LUXURY HOTELS IN CHICAGO AND ALTHOUGH THIS PLACE IS ADVERTISED AS A 4 STAR HOTEL IT IS MORE LIKE A 2 STAR MOTEL VIBES ONCE YOU ACTUALLY GET INSIDE… DO NOT BE FOOLED BY THE PICTURES!!!!! FROM MY EXPERIENCES - HOTEL NEEDS A MAJOR RENOVATION I WAS SUPER EMBARRASSED TO BRING MY GF HERE - PLUS MUCH NICER STAFF AT THR FRONT DESK - YOU PEOPLE SHOULD BE ASHAMED OF YOURSELVES AND THE SERVICE YOU PROVIDE - ADDITIONALLY I WILL MAKE IT MY LIFES MISSION TO MAKE SURE NONE OF MY FRIENDS NOR FAMILY STAY AT THIS DUMP… NOT TO MENTION THE LIGHTING IN THE ROOM DID NOT WORK I REGRET BOOKING THIS
Stayed 3 nights in Jan 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amandine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Clean, great bed sheets. Cons: lack of outlets to charge, no microwave and parking is expensive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ahmad, Bolingbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Jerod, Dana

Stayed 2 nights in Jan 2025

10/10 Excellent

Lizbeth

Stayed 1 night in Dec 2024

10/10 Excellent

Jiayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice recent renovated hotel, building is old but has good shower water pressure. However, the ac is tooooo loud.
Stayed 1 night in Dec 2024

10/10 Excellent

Nalleli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Susana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
dirty rooms, bathroom door not opening - good location
Stayed 3 nights in Sep 2024

6/10 Okay

Roshanda

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ataff was very helpful
Stayed 3 nights in Dec 2024

6/10 Okay

Ana

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Khadijah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 stay. No complaints on hotel room or staff. Close enough to walk to stores and food places. I will book again!
Stayed 1 night in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Francine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art exhibit inside the hotel was so cool and interesting!
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Stayed 1 night in Dec 2024