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"It was great. Just loud due to an event but staff managed very well and moved me to a better quiet room. "

"I stayed here simply because it is close to the airport so I could get to the airport quickly next morning. Hotel is about 5-min by taxi from the LHR, just under 10 GBP. Room was clean and the staff were helpful. Room service was quick. Wished the menu had more selections though."

"Fabulous staff and fabulous hotel I love it"

"This hotel is like a Victorian house. The rooms are rather small but we only need it for sleeping since we are out all day long. Expedia stated that the room which has 2 twin beds sleeps 3. Thinking that the beds can be combined, I booked it. Evidently the hotel does not move and combine their beds. But, Staff went above and beyond in giving us extra room for the night, then transferred us in a triple room the next day. They even took care of loading our luggages to the room while we were out on a trip. Hotel is also close to Hammersmith train station, about 10 mins walk. Overall, our stay was excellent and would recommend this hotel."

"Was great"

"Was perfect for an overnight stopover"

"Great customer service , front desk staff, Jewel. Thank you, Jewel for your kindness when we really needed help! "

"Convenient and clean. Would stay again "

"Stayed here overnight for an early flight. The room was clean and comfortable and was exactly what we expected. There is no drinking water provided in the rooms and the price at their kiosk is a bit extortionate but otherwise the hotel is as you’d expect for an airport hotel. "