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"Wonderful experience in nature and relaxation at this spa hotel located in a famous botanical garden. Most of the staff is five star from the bar to breakfast to the main restaurant. There is an employee in the bar and another at breakfast who need to be trained to the level of their magnificent peers. Other than that, the professionalism of the staff, the manicured gardens, the majestic thermal baths and surroundings were idyllic. My only suggestion would be that they add more lighting around the baths—even if with LED strip lighting for safety and ambience. "

"The hotel has a beautiful view. I recommend It.the staff is very friendly. Excellent service."

"This was a magical stay. What a surprise to learn that this stay gains access to a sixth generation adjacent garden (easily 3 acres in area) not available to the public and easily comparable in beauty to the Terra Nostra gardens. Imagine sitting under vast 200 year old trees listening to nothing but birdsong and the beautiful river running through the property whilst inhaling the subtle fragrance of azaleas and clean air. And having this to yourself! The houses themselves were brilliantly laid out and equipped with every convenience. It’s a family owned and operated property (the descendants of the original Doña Beatriz whose garden lies adjacent through a tunnel of towering bamboo). Everyone was exceptionally welcoming and accommodating. The breakfast baskets we ordered (delivered to the door) were heaped with so much delicious local bread, pastry, and fruit that we had an extra meal for later. Walk 5 minutes through a fairytale village to excellent and reasonably priced restaurants, the Calderas, Terra Nostra, and a hidden gem of a village park/playground if you decide to spoil your little ones (did I mention the hotel has 24 hour access to the beautiful pool, sun loungers, and wading pools?) Let the tots nap in the quiet house while you listen for them through the open windows and sip wine on your private patio. The two creative types I traveled with left inspired and recharged. I would go back in a heartbeat and stay for a week to enjoy the area!"

"Everything about this place was great… It was super clean. The staff was friendly. The breakfast was amazing!! Would definitely stay here again and again!"

"We were really looking forward to the sauna, however it was broken and out of service during our stay "

"Great hotel! Staff was very friendly & the buffet breakfast each morning was excellent with many choices. Having designated, private parking for the guests was a very nice benefit. Highly recommend and would definitely stay there again. "

"WE LOVED THIS RESORT! Such great hospitality and delicious food. The views are second to none and we can’t wait to return. "

"The thermal pool was lovely! The breakfast buffet was out of this world. Choices at every turn!"

"Tranquil, quiet and peaceful. Excellent stay. I stayed in January so there was not a lot of people. "