Find all hotels by Rotana in Al Sharafeyah

"We had a very pleasant experience at the Palette Luxury Mirage Hotel in Jeddah. We booked two rooms through Hotels.com. However, upon arrival at the hotel, we were surprised to find that only one room had been confirmed in their system, even though we had been charged for two rooms. Hana, a staff member at the hotel, was incredibly helpful and knowledgeable. She stayed with us and worked tirelessly with customer service until the issue was resolved. Thanks to her efforts, we were successfully...

"Nothing to say, perfect "

"Great staff. Very helpful and accommodating. Manager is super friendly and helpful, as well as all staff. Front desk guy and manager made an international call on their own cell phones."

"I loved our stay here, we had a beautiful two bedroom two bath with living room n dinning area. Very clean breezy and over all beautiful suite we had. And the view from the windows was amazing. Loved it there "

"Good hotel for tma couple day stay in Jeddah... Close enough to walk to Old Jeddah and some good restaurants nearby. Breakfast was delivered to our room one day and a buffet the next, was a good selection on vegetable, eggs, rice, hummus etc. Gym is small but works good."