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"Great service "

"I stayed for one night at the end of a business trip. I was in need of a rest and this hotel was just what I was hoping for. I arrived well before check in time, but was shown to the room right away and was given a room upgrade. The next day, my departing flight was in the evening, and when I asked for a late checkout I was allowed to have the room until 4pm, no questions asked. The staff was outstanding- friendly, helpful, professional and did everything possible to make my stay as enjoyable as possible. This was my first time in Saudi Arabia and I feel I got a sense of the famous Saudi hospitality. As for the hotel itself- it’s palatial! The room, bathroom, facilities, dining experience, etc are everything you would expect from a Ritz Carlton, ie, excellent. But for me, it was the staff that made this hotel special."

"Quite "

"More international and friendly than all the other hotels we experienced in JEDD'AH... For real business people with top shelf, multilingual hospitality staff. Excellent facilities and actual networking opportunities with other guests instead of cultural abrasion and nickle/diming annoyances found elsewhere."