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"My room had mosquitoes in it, and when I called the reception they told me that whole Jeddah has mosquitoes. I’m not sure they expect everyone to sleep with mosquitoes in the room. I got bitten a couple of times but I managed to kill 2 mosquitoes the next day. However the hotel was nice and in good location. I would have given it 5 stars if there were no mosquitoes, and I didn’t like how they handled the situation when I told them about it. "

"Staff were very nice, especially Benedict and Nino at the Lounge. Breakfast was fantastic. Lovely location. We could see the Jeddah Fountain from our balcony. Enjoy our stay. "

"Everything was perfect "

"إستقبال محترم والموقع ممتاز والطاقم ودود جداً إنما عتبي على موقع هوتيلز وذلك لأنه لم يبين أن عند إستخدام كود الخصم يحرمني من الليالي المجانية عشرون ريال خصم مقابل 450 ريال ويتم حرماني من تجميع الليالي !!!!!!!؟؟؟ يفترض أن يكون شيء واضح للعملاء الدائمين وليس بعد الحجز والدفع يتم إشعاري بأنني لا استحق بسبب كود الخصم "

"The hotel is nice, but a little dated. It could use a face-lift, especially in bathrooms, and electrical outlets. However, their SPA is simply amazing. Simple, but practical, and clean. The steam bath is the biggest that I have seen in any hotel. The staff were great. I particularly want to thank Ahmed from the Grill restaurant, and Atef from the concierge desk. Both provided outstanding service, and went out of their way to make our stay comfortable, and memorable. Our thanks to both,"

"It was fantastic. Very nice and friendly staff ready to assist ( with smiles) at all times "

"Excellent explain."