Find 5 Star Hotels in Polstead

"Helpful, friendly staff, spotless room with just a couple of signs of wear and tear. Beds were fine, tea/coffee facilities ok, breakfast choice and quality superb. In a busy location but totally quiet inside. "

"Friendly and functional accommodation. Staff happy to assit where needed and breakfast was plentiful and fresh."

"Great as always"

"Very helpful staff re arrival time and an extra night if required. Made a sad occasion very worry free."

"It was nice to have everything close by, pubs, eating out and shopping "

"The staff were welcoming and friendly. The room was modern, impeccably maintained, and spotlessly clean, which exceeded my expectations. A delightful surprise was the espresso machine in the room—such a thoughtful touch! I enjoyed my short stay and would happily return in the future."

"Room was big and sufficient. The room was very hot, no air conditioning. "

"Great location in the heart of the town centre, warm friendly, professional and efficient welcome. There are pleasant communal areas, yet there is no bar or restaurant; the only food and drink available is from vending machines. The rooms are very compact, yet are spotlessly clean, well maintained and a pleasant place to be, however, there is no space for a chair or desk. I booked a room with a window, yet, my room had only a window with obscured glass so I might as well had reserved a room...

"Service was great a the hotel is newly decorated and clean. Didn’t use the spa but looks good. Minor gripes were that the reception staff were not always there and the extra key ‘card machine’ was not especially simple. The TV had unusual channels and I would have liked more comfortable chairs in the bedroom. Otherwise, a good value hotel with a great shower."

"Good stay, very warm welcome at check in. Hotel was busy being new years eve, on check in due to staff shortage, we were told room may not be ready. However, staff did everything possible to get room prepared on time. Room nice and bed was comfortable. "

"Very good"

"Arrived very late, flight delays and then a road closure forcing a substantial detour. Thankfully my room card had been left out with a useful note and I was able to access the room. It was cold, no curtains, and couldn't figure out the heating but the bed was warm and that was all I cared about! Shower okay in the morning, Job done. Thanks."