Find 5 Star Hotels in Old Pasadena, CA from SAR181

"Good"

"What an incredible stay. From the minute you arrive, you experience the investment made to customer service. You are taken care of immediately and made to feel that you're their most important customer. There's an older service model which believes in providing service over everything else. As far as the room goes - it was a suite, top floor. Incredible view, incredible space, all finished beautifully. Enjoyed snacks and drinks at the pool. I can't speak highly enough of our anniversary...

"The property was beautiful and modern. The staff was polite and helpful. Housekeeping was wonderful, room was always cleaned well and turn down service was provided. Comfortable stay. Came for my anniversary weekend and was a little disappointed that even though it was noted by me, there was no thoughtful gesture provided. I know it’s not mandatory but it would’ve been a nice touch."

"Will stay here always "

"Great experience overall. "

"The 2nd floor room was loud and close to the busy street. I had requested a higher floor but was told they were all booked up. The lighting in the room made it feel impossible to know what you look like while getting ready "

"Furniture around property was not comfortable. Looks great but not easy to sit and enjoy the setting. The room was a bit deceiving from the online picture. The balcony view was of a wall covering the roof equipment not really a balcony view. For $1,800/ night could have been better Dinner at the Polo Lounge was awesome. Overall experience was good and private but for the price point could have been a bit better or more clearly represented online. "

"This hotel is amazing in every way. From valet to bell service everyone was courteous, friendly, helpful, and very professional. Both restaurants served excellent food with freshness that rivals 5 star restaurants. The room was spacious and the bed was so comfortable I didn’t want to leave the room. "