Find 5 Star Hotels in Ernakulam from SAR 161

"Convenient location, Lobby is air conditioned which is nice for a hot place like Kochi. Good WiFi but does not work in the restaurant. Some city noise at night due to central location Staff were attentive in the hotel and restaurant And always prompt Nice rooftop pool "

"Staff needs to be more fluent in English and washrooms needs more updated. Otherwise we had good time during our stay. Very convenient location to shop around and buffet was really nice. "

"Friendly, helpful staff. Good location. Room had a good view, includes fridge, plenty of storage & quiet enough to sleep. Door has a peep hole cover and a strong door bolt in addition to the lock! Please include small hand towels, hangers in cupboard. Pre-set TV channels & provide only 1 remote. No one has time to decipher TV settings. "

"Very friendly staff."

"Good place to stay and centrally located. "

"Very friendly staff, willing to accommodate every request."

"Staff is very helpful and well yet to resolve concerns quickly. They offer great advice on what to do in the area and how to get around. The bar attached to the hotel ground floor is dimy lit but appears clean, and service is decent. Wifi is sporadic throughout the property but staff offered me a mobile wifi device during my stay. The restaurant food, served both in the restaurant and bar was good. Staff in the restaurant need more training on setup, clearing used plates, advising guests...

"Good stay. "

"Service and cleanliness was excellent. Staff are good. But for a 5-star they seemed lacking in some areas where they missed keeping the snacks and beverages in the room as well lack of some important stuff required for a hotel stay. Breakfast was good with good variety. All restaurants and even room service closes at 10.30 pm which is a complete NO for a 5-star hotel"

"Staff and rooms were excellent. Love this hotel"

"Housekeeping is very poor. They do not check if the room is ready before handing over the keys to the customer. There was a kettle for making coffee in the room but no coffee or tea sachets. No hot water in the shower."

"The front desk and staff were excellent. The room did not have fresh linen when we checked it, and the bedding had stains and was not fresh. The front desk was courteous and changed the bedding with fresh linen on our request. The restaurant is nice, the location is convenient, and overall the property and staff are very good. "