Find 4 Star Hotels in Ernakulam from SAR 123

"Friendly staff. It’s hard to reach someone by phone though."

"Staff needs to be more fluent in English and washrooms needs more updated. Otherwise we had good time during our stay. Very convenient location to shop around and buffet was really nice. "

"Nice place "

"Very good staff and extremely helpful, kind and cheerful. "

"Good place to stay at."

"the hotel has a good breakfast choice a cafe down stairs brilliant and cheap beds real comfy swimming pool great a good gym hotel near all shops market metro train bus station"

"Staff is very helpful and well yet to resolve concerns quickly. They offer great advice on what to do in the area and how to get around. The bar attached to the hotel ground floor is dimy lit but appears clean, and service is decent. Wifi is sporadic throughout the property but staff offered me a mobile wifi device during my stay. The restaurant food, served both in the restaurant and bar was good. Staff in the restaurant need more training on setup, clearing used plates, advising guests...

"Staff and rooms were excellent. Love this hotel"

"Service and cleanliness was excellent. Staff are good. But for a 5-star they seemed lacking in some areas where they missed keeping the snacks and beverages in the room as well lack of some important stuff required for a hotel stay. Breakfast was good with good variety. All restaurants and even room service closes at 10.30 pm which is a complete NO for a 5-star hotel"

"The front desk and staff were excellent. The room did not have fresh linen when we checked it, and the bedding had stains and was not fresh. The front desk was courteous and changed the bedding with fresh linen on our request. The restaurant is nice, the location is convenient, and overall the property and staff are very good. "

"It was disappointed that the room service. They don't know how to manage the customer"

"Convenient location but not very clean"