Find 5 Star Hotels in Alcala from SAR 286

"My stay at the Hard Rock Hotel Tenerife was an incredible experience, offering the perfect mix of luxury, entertainment, and relaxation. From the moment we arrived, we were welcomed with outstanding service, stylish décor, and a vibrant atmosphere that truly lives up to the Hard Rock brand.The food at the hotel was exceptional, with a variety of high-quality dining options catering to all tastes. Whether it was the lavish breakfast buffet, gourmet dinners, or poolside snacks, every meal was delicious and well-presented. The selection of international cuisines, fresh ingredients, and top-notch service made dining a highlight of our stay.The hotel offers everything you could want for a perfect holiday. The multiple pools, including an adults-only area, were well-maintained and had a great atmosphere. The Rock Spa was an oasis of relaxation, and the fitness center was well-equipped. Entertainment was top-tier, with live music, DJ performances, and themed events creating an electric energy throughout the resort.Our modern, beautifully designed room had everything we needed – stylish décor, top-quality amenities, and an incredible view. However, despite requesting a double bed, we were given two single beds pushed together, which was a slight disappointment. It didn’t significantly impact our stay, but for a hotel of this standard, it would have been nice for this request to be accommodated.Hard Rock Hotel Tenerife exceeded expectations "

"The hotel was redeveloped in 2024 and is bright and modern. Staff, especially housekeeping (daily) were wonderful. However, we had issues with noise from neighbouring rooms. We could hear voices and the TV through the walls. We also had issue with. the food hall. It was often over crowded and waiting time to get into the food hall at breakfast and for evening meals could be lengthy. The food quality was average. On one occasion, I found a large piece of wire in my pasta. I also had food poisoning, which is no surprise given the crowds in the food hall and hygiene habits of some guests. We stopped going to the food hall after the food poisoning incident. Unfortunately, most resort hotels in the area adopt the food hall method of feeding guests. Also disappointed that use of the gym costs extra. The sports bar was never open. We stayed almost four weeks at the hotel and overall we were very disappointed."

"Very relaxing Lovely stay thank you"

"Lovely hotel and looked exactly like the photos. We also liked Pedro and Jorge from the specialist restaurants. Only problem was that We had a birthday and they didn’t actually do anything for you and told us too late that we could have paid to have the name on the castle. Also the buffet and pizza restaurants were too short staffed at times. "

"This hotel was absolutely beautiful. Staff are so nice. Beds excatly comfortable pity we only had one night stay. Will be back "

"Landscaped gardens excellent staff good entertainment selection of food Poor lighting in corridors Carpets in most areas need attention "

"Amazing Hotel, amazing stay"

"We felt all the facilities were excellent and the Staff were always friendly, helpful and respectful. The choice and quality of food could not have been better. The accommodation for guests was superb; beds were very comfortable and it was good to have a bath as well as a shower."

"I have just returned from a 5 night winter break here. I have travelled extensively but this hotel is up there with some of the best i have stayed in, certainly in Europe. The staff were all extremely polite friendly and professional. The pools and grounds were beautiful, but the town outside tge horel was very limited. We decided to upgrade to all inclusive on arrival which i would recommend due to the local town being limited for dining options. The dining on offer at the hotel was absolutely great and i couldnt fault it at all. The roon was spacious and clean but a little tired looking. I would have expected more minibqr items to be included with AI. The hitel is expensive but tge quality was spot on. We had the most relaxing lovely holiday "