Find 4 Star Hotels in West Auckland from SAR 171

"Hotel room was amazing loved the spar facility "

"The staff were excellent, professional and helpful. Keith was amazing as wedding coordinator/liaison. Andrew and Sean at Reception were great. There was also a young lady in the restaurant, (young with strawberry blonde hair)unfortunately i didn't get her name, but she was wonderful. My only recommendation would be that it is sometimes the "little things" that can detract from excellence. That said an ancient building must require continuous maintenance. All in, I would HIGHLY RECOMMEND Lumley Castle Hotel."

"We are just back from a two nights break at the ‘Derwent Manor Hotel’ celebrating three birthdays and we were completely blown away from the start to the finish. Debbie and Natalie who made us so welcome on arrival. There was eleven of us in the group and everyone was blown away with the quality of their rooms along with the quality of the food and service that we received both at dinner time and breakfast time. We all agreed that we’d had a great weekend and took our hats off to the staff that looked after us. None of us found a single fault with the weekend break and we will definitely look to book there again in the future as there is so much to do and see in the area. Thank you to management and staff for taking care of us."

"have to pay for car parking."

"Clean"

"Lovely stay at Ramside. First time we have been here and we will be back. Staff were lovely, very helpful and friendly. Room was nice, only issue was that it smelt a bit damp when we walked in but opened patio doors and aired it and was ok afterwards. Lovely clean rooms. Beds not the most comfortable. Pillows were lumpy and a double/king size bed would be better than 2 beds put together, kept falling down the middle. Next time may look to upgrade to a premier room. Restaurants are lovely and the food was amazing. Haven’t tried the Asian fusion one yet but heard good things about it. Spa is one of the best ones around. Booked in for a massage. Would highly recommend. Gym and pool area is great for relaxing. "

"It was an amazing stay, staff lovely and helpful, food was great in restaurant, rooms were really nice too, only negative would be bathroom! Tiles broken on floor where toilet is and window need a blind or curtain as tge frosted stickers are peeling off and people can see into bathroom! However this did not take away from an amazing stay. Anyone using pool should probably be made aware pre visit that you need a padlock for lockers also."

"Great staff and large room. Great location for the city centre."

"We booked a long weekend to celebrate my wife’s birthday and anniversary of coming to Durham university. Right from the reception on arrival, the staff were outstanding: friendly, personal and very professional. We could not have wished for a warmer welcome."