Find 4 Star Hotels in Roccalumera from SAR 182

"Great staff and superb views from our terrace room. Really regretted that we hadn’t booked more nights."

"Wonderful property close to all the main attractions."

"Great relaxing hotel, lovely garden & pool area. Delicious breakfast & very helpful staff."

"Second time staying at this hotel and we weren’t disappointed coming back. The hotel itself is somewhat dated, but the location, with the views over Etna and the fantastic pool and beach area are fantastic. The staff are friendly and helpful too…. all good! "

"The view was incredible, the bed comfortable. Right by the ferry. Balcony was a fun bonus. Very clean "

"I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place."

"Super nice staff and very knowledgeable and customer service people people. We will recommend to our friends for sure. Thank you for everything. Gary W Reichard "

"Super relaxing place, room was clean and tidy. Would stay in same spot again if I returned. "

"Gorgeous hotel with lovely clean rooms and friendly staff. The views from the balcony were stunning! Loved the pool also. The breakfast was really varied and tasty. I think the photos don't do it justice!"