Find 4 Star Hotels in Roccalumera

"Helpful staff. Nice accommodations. "

"What a wonderful gem of a small hotel! From the moment we arrived the warmth of the staff was apparent. Beginning with our greeting upon arrival to being walked to the door upon leaving the hotel, we were assured we were well taken care of. That’s not even the best part: the location. Centrally located in the old town and with views that will make your jaw drop the second you open up the curtains. Do book a room with a view of Mt Etna. "

"Beautiful, perfectly located, friendly and helpful staff, yummy breakfast, all around a wonderful stay! Highly recommend!"

"Enjoyed very much."

"A nice resort hotel set on the beach. Our room was clean and tidy and although the bathroom was on the smaller side it was perfectly fine for the two of us. The breakfast was great with plenty of options and the staff were all friendly"

"Great place to stay "

"We were Lucky enough to get a room with a veranda! The most beautiful view of our month long Italy trip. Breakfast was like a royal buffet. Wonderful stay!!!"

"Second time staying at this hotel and we weren’t disappointed coming back. The hotel itself is somewhat dated, but the location, with the views over Etna and the fantastic pool and beach area are fantastic. The staff are friendly and helpful too…. all good! "

"I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place."