Find 4 Star Hotels in Normanby from SAR 202

"Loved the property. It was beautifully decorated, and had everything you could possibly need. We have stayed with five star stays before, so this wasn’t the first time and won’t be the last. However the first staff member I spoke to on arrival at the Plough to collect the keys was nothing other than miserable!! Granted we did arrive 30 minutes early, but he was so dismissive of us. I don’t know whether I disturbed his precious time but he was most unpleasant. Took the shine off the stay. He avoided me when I did go back at the correct time, clearly unhappy in life and working in the incorrect industry of customer service."

"Great "

"Lovely room, lovely bedding/beds, good quality towels. Tea/coffee making facilities. Room very quiet. Staff very helpful/friendly. Breakfast very good, plenty of choice. "

"We came to celebrate our Diamond Wedding Anniversary here having stayed in 1965 as newlyweds. The hotel has been completely updated and our room( no.3) was luxurious. The comfortable bed was more than 6' wide and the bathroom huge with walk-in shower plus roll top bath We took our toy poodle with us who was welcomed by all the staff. The food was fantastic and very plentiful. The dog could stay with us for every meal if we desired. All in all a fantastic stay. All the staff from the Manager to housekeeping were very welcoming and nothing was too much trouble. "

"Great staff, lovely atmosphere "

"We had a lovely stay at the Black Swan. Very impressed with the staff very friendly and efficient. Breakfast was nice and the lunches and evening meals were very good too. Ideal location and lovely homely feel. Would definitely visit again, good value for money "