Find 4 Star Hotels in Baie du Cap from SAR 596

"The kindness and professionalism of the whole staff"

"Great experience at the Riu Turquoise. This is a huge resort in front of the sea and everything is great. The rooms are large and modern. All inclusive option works perfectly where everything is well managed, no need no wait anywhere and the buffet offers a large selection of choices. The staff is well trained and extremely friendly (especially if you meet with Anaïs at the reception who will make your stay even greater). If you like activities, there is one pool dedicated to it, if you prefer to stay at a calm place, a second pool is also available or you have the beach with many places available. "

"Beach access"

"Hotel not as described, the pool is and has been closed for months despite being advertised on the website (and hotels.com website) as being available, not the case. Ruined the stay. Hotel only willing to offer 10% refund which was rightly declined. Offer upped to include dinner, also declined. Hotels.com were worse than useless and their rep couldn't even work out 10% of the total, failed as basic maths and under refunded despite me refusing the refund anyway. Went to American Express who charged back 50% of the booking to the hotel and rightly so, taken 8 weeks to get the right decision but finally got there. Would never stay in this establishment again and will go out of my way to ensure everyone else we fly to the island doesn't either."