See all properties
Save

JW Marriott Mauritius Resort

5.0 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for JW Marriott Mauritius Resort

Outdoor pool
Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Suite, 1 King Bed with Sofa bed | Beach | On the beach, white sand, sun loungers, beach umbrellas
View from property
Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Bar
  • Room service
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 2 Twin Beds

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 2 Twin Beds

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 146 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

On the beach, white sand, sun loungers, beach umbrellas

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Junior Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony | Beach | On the beach, white sand, sun loungers, beach umbrellas

Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 100 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Grand Beachfront Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 1659 sq m
  • Beach view
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

On the beach, white sand, sun loungers, beach umbrellas

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 100 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 150 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Beach | On the beach, white sand, sun loungers, beach umbrellas

Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
  • 150 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

On the beach, white sand, sun loungers, beach umbrellas

LUX* Le Morne

  • Pool
  • All inclusive
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, (463)
The price is SAR 1,731
SAR 1,990 total
includes taxes & fees
24 Mar - 25 Mar
LUX* Le Morne

About the neighborhood

Map
Le Morne Peninsula, Le Morne

What's nearby

  • Le Morne Mountain - 2 min drive - 1.6 km
  • Paradis Golf Club - 3 min drive - 2.8 km
  • Le Morne Beach - 5 min drive - 1.8 km
  • Black River Gorges National Park - 7 min drive - 7.5 km
  • Seven Coloured Earths - 18 min drive - 18.5 km

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 85 min drive

Restaurants

  • ‪Le Manoir - ‬1 min walk
  • ‪The Boathouse Bar & Grill - ‬1 min walk
  • ‪Oasis Bar - ‬1 min walk
  • ‪Saveurs des Iles, Dinarobin Hotel Golf & Spa - ‬15 min walk
  • ‪Floating Market - ‬1 min walk

About this property

JW Marriott Mauritius Resort

Luxury boutique resort by the ocean
You can look forward to a beach bar, a poolside bar, and a terrace at JW Marriott Mauritius Resort. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Treat yourself to aromatherapy, thalassotherapy, or a body wrap at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and garden views. The 24-hour gym offers yoga classes and fitness classes; other things to do include windsurfing, beach volleyball, and beach yoga. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • Limo/town car service, bike rentals, and an outdoor tennis court
  • Express check-out, babysitting (surcharge), and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 172 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and electric kettles

Languages

Chinese (Mandarin), English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • 5 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Floating Market
  • Le Manoir Dining Room
  • The Boathouse Beach Grill
  • Atsuko
  • INDYA

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Boating
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pedal boating
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes
  • Surf lessons

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (2118 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Boat/paddles on site
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Games
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Sofa bed

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 250
  • Christmas Eve (24 December) Gala Dinner per child: USD 125 (up to 5 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 500
  • New Year's Eve (31 December) Gala Dinner per child: USD 250 (up to 5 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a smart-casual dress code at its restaurants for dinner, which includes long trousers for men. Beachwear and sportswear are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Mauritius St. Regis
St. Regis Mauritius
St. Regis Mauritius Resort
The St. Regis Mauritius Resort Le Morne
St. Regis Mauritius Resort Le Morne
St. Regis Mauritius Le Morne
Jw Marriott Mauritius
The St. Regis Mauritius Resort
JW Marriott Mauritius Resort Resort
JW Marriott Mauritius Resort Le Morne
JW Marriott Mauritius Resort Resort Le Morne

Frequently asked questions

Does JW Marriott Mauritius Resort have a pool?

Yes, this property has an outdoor pool.

Is JW Marriott Mauritius Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Mauritius Resort?

Self parking and valet parking are free at this property.

What time is check-in at JW Marriott Mauritius Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott Mauritius Resort?

Check-out is at 11:00 AM.

Where is JW Marriott Mauritius Resort located?

Nestled on the beach, this Le Morne resort is within 2 mi (3 km) of Le Morne Beach, Paradis Golf Club, and Le Morne Mountain. Black River Gorges National Park is 2.8 mi (4.5 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

JW Marriott Mauritius Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 206 out of 290 reviews
Rating 8 - Good. 53 out of 290 reviews
Rating 6 - Okay. 21 out of 290 reviews
Rating 4 - Poor. 7 out of 290 reviews
Rating 2 - Terrible. 3 out of 290 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Was Great
Stayed 11 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Staff & service, amenities, property conditions & facilities
Amazing customer service and beautiful resort.
Stayed 3 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved everything about the JW Marriott Le Morne! The setting is dreamy, the sea is so transparent, the staff is kind, caring and efficient. The rooms and common areas/restaurant are so tastefully decorated. I rate this hotel well above some more famous Mauritian establishments, such as Le St Geran. When in Mauritius, I will always go back to this hotel. Thanks for making our stay a truly memorable one!!!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just great!
Stayed 13 nights in Sep 2024

10/10 Excellent

Keith Wellwood

Liked: Cleanliness, staff & service, property conditions & facilities
A really lovely resort, quiet (almost too quiet) in the evenings. The staff were very friendly and always helpful if you had any questions. The food options were great, I particularly liked the poolside / beach menu and the Japanese restaurant.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kaya L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay! Amazing staff
Loved our stay! Amazing staff
Stayed 3 nights in May 2024

10/10 Excellent

Patrick Maik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at JW Marriott exceeded our high expectations. The staff was very attentive and friendly. The variety and the quality of the food options was great. The location of the hotel and the beach are fantastic.
Stayed 8 nights in May 2024

10/10 Excellent

Ian Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, wonderful staff who is accommodating to every need. Great breakfast and assortment of restaurants. Beautiful rooms and wonderful beach.
Stayed 8 nights in Oct 2023

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience.
Stayed 2 nights in May 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Service, super friendly, 5 great restaurants!
Stayed 5 nights in Aug 2023

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time! Everything was perfect and we would love to come back again one day.
Stayed 6 nights in Nov 2022

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location, wonderful staff
What a lovely stay at the Marriot! The staff were incredibly helpful and went out of their way throughout our stay. Great range of activities and restaurants to keep ourselves occupied. The room was super comfortable and the views of the sea and beach. Absolutely stunning
Stayed 5 nights in Nov 2022

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, fantastic place, amazing staff.
So glad we booked here. Amazing place, great food, water activities, sunsets, great pool area. Just a super great experience. The staff was so nice; Hena, Sylvestre, Roa, Aroumel, Yash, Amith, Jean Paul, Christ, Arvesh, Viresh, (YamYam)Joseph and everyone else. Keep up what you are doing we enjoyed our stay soooo much.
Stayed 7 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 3 nights in Dec 2022

10/10 Excellent

Osama Fouad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mauritius is a beautiful island with lovely friendly people. The JW Marriott improves on this! It is set in a beautiful location with a fantastic beach, exemplary staff who cannot of enough for their guests, and 5 restaurants that serve fantastic food. My wife and I are big fans, and will return on day in the near future.
Stayed 6 nights in Oct 2023

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from check-in till check-out, the staff was super helpful. Despite a 9 am check in time, the room was ready for us within half an hour and they even provided us breakfast for that day. Small details like chocolates and macaroons left in our room was really nice. One of the best properties we’ve stayed at till now.
Stayed 3 nights in Aug 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conducive for family holidays ..extra entertainment for adults lacking.
Stayed 6 nights in Aug 2022

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive and involved in you well being !
fantastic rooms, beautiful swimming pool (just a little bit cold). and beautiful environment it can always happen something wrong, be sure they will make all the effort to be rid off the problem and make you feel the most important person in that case; every thing was perfect about the welcome and the staff
Stayed 4 nights in Aug 2023

8/10 Good

Nicolas

Liked: Cleanliness, staff & service
The hotel is likely to have been managed at very high standards (back when it was a St. Regis hotel), but is now struggling to upkeep them after its rebranding. The rooms and buildings fit very nicely into the scenery, the beach is extensive and there is some extremely attentive staff (butler Sylvestre or the beach boys). However, renovations would be necessary and the reliability of some of the processes are not at its best (room cleaning routine etc.). Overall, I'd recommend it.
Stayed 9 nights in Nov 2021

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been lucky enough, over the years to travel extensively around the world, yet I have to say that this will stay with us as being the best holiday we have ever had. For sure, the resort itself is exquisite and you feel such a sense of calm as soon as you drive through the gates, the food in all of the restaurants is outstanding and the rooms are all delightful. However, what sets this resort apart from any other we have visited, are the people ! The butler who was assigned to our room was Tej, who was so attentive and was a great ambassador for the resort. Every morning we would be collected by buggy to go to breakfast. Khunkhun and Navin especially, were so helpful. On arriving at breakfast you are greeted by the lovely smile of Reena and escorted to your table where we were served by the lovely Tarvin. The breakfast buffet is amazing and really needs to be seen to appreciate the quality of choice. Days were spent on the beach being looked after by the incredible Vicky, for whom nothing is too much trouble. The restaurants are all of exceptional quality. Indya was our favourite and Kevin, who served us had great knowledge of his menu. Adash in the Floating Market was also really helpful in helping us choose from an extensive menu. My husband used the gym daily and was really helped by Yogesen.Neha was a great help before and during our trip. The Senior Management Team are so approachable and friendly and were exceptional hosts
Stayed 10 nights in May 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not brilliant
Its a good hotel. All the staff try hard but some of the younger members are far from polished. We had a direct beachfront room, good size quite old fashioned and in need of refurb very soon. They are carrying out some planting directly in front of room and to protect areas fenced off using yellow plastic tape. Pretty unsightly in an £800 per nt hotel. There are many far more attractive solutions to fence off this area.However biggest disappointment was quality of food in restaurants, there was nothing particuarly bad but frankly.the meals were not great as i have come to expect at other 5 star hotels in Mauritius eg Oberoi,Prince Maurice ,but in fairness those experiences were a long while ago. We chose the half board option which is very expensive and and far from a cheap option(in fact a la carte maybe cheaper unless your are gluttons)and there are FAR too many dishes with a supplement. Given the cost this is insulting Notable staff members were butler Vikram, Neha and Venice who is trying his utmost to keep standards of service high in the restaurants. All in all a very good hotel but unlikely i will stay again.
Stayed 5 nights in Aug 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I came to Mauritius during a sad time. My father, who was supposed to accompany me here passed away prior to my trip. I had contemplated coming, but am so glad that I still came to visit. So, let’s get into this review! JW Marriott is situated near the famous Le Morne Mountain and has a gorgeous beachfront view. I stayed in room 431, a Junior Suite which had a small pool view and ocean view. Construction and renovations are being conducted on the hotel rooms nearby, so this can be a bit disturbing and prove challenging when trying to nap, should you require a brief nap from jet lag. However, a minor inconvenience which has no bearing on my rating whatsoever. The property grounds are absolutely beautiful with amazing views of the Le Morne mountain, beach, and island vegetation/plants/trees. The facilities such as the gym, spa, and gaming room will rival most competitors. However, what really makes this property superb are the staff! I mean you cannot ask for a better group of men and women to care for you during your stay. My room was always kept neat and my mini bar was well stocked. There are restaurants on the property and the daily breakfasts to include a full coffee bar and selection were my favorite. Really a beautiful property and not much you can do to complain here. There are tours you can sign up via concierge and by pressing the number 0 on your phone, you can get all the things you need. Stay here if you want peace and solitude!
Stayed 7 nights in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally speaking we loved our stay at JW Marriott Mauritius Resort really. We were overwhelmed by the setting and the detail, with which was taking care of us during our stay. From the very first moment the friendliness as well as the effort of each member of staff for making this holiday a very unique one was simply amazing. The exchange prior to our stay regarding special diets etc. was helpful, as one of us needs gluten free bread. This makes the difference between a normal hotel and a place as yours - but also sets high expectations. At our arrival we had a warm welcome and the check in procedure was very pleasant. The service and caring of the butler team was great as well as the service of the housekeeping and cleaning staff, spa and watersports activity centre. One true highlight was the stargazing on friday night. You are very blessed with this lovey and intelligent astronomer. On our first morning we had a warm welcome at the Boathouse for breakfast, and as soon as we mentioned our room number, the member of staff knew, that we would need gluten free bread - what a start of the day. :) All expectations were met. Additional we were promised to get gluten free pastry for the next day. However the following mornings the service at the breakfast buffet was not even the same as on the first morning. We always had to ask for the gluten free bread, unfortunately the promised pastry was not available during the whole week. Sadly there was only one type of bread withi
Stayed 6 nights in Aug 2023

10/10 Excellent

Joseph Michael

Stayed 5 nights in Nov 2024

10/10 Excellent

Susanne Monika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafte Anlage mit wunderschönem Strand, hervorragendes Essen, nettes Personal
Stayed 7 nights in Nov 2024