Find 3 Star Hotels in Serrana from SAR 112

"Overall it was ok, decorations were nice, however Dining options at the hotel were not as much available. Menu has few options when is not regular time for breakfast. Also staff had mixed attitudes: I was told there was no room service, after requesting more bathroom rug. However the other front desk staff saw me at the elevator and offer to bring the rug to the apartment. The check in wait time was longer than I am used to. About 25 min Long"

"O hotel está precisando de reformas! As portas do banheiro toda com a madeira lascada. As camas só c um lençol! Sem conforter! Banheiro bem apertado! Elevador barulhento e em um dos dias ficou pessoas presas no elevador da esquerda na recepção do hotel! O atendimento é impecável! Tanto na recepção quanto no restaurante e no valet de carros! "

"The Hotel Canada is simple, but the staff is marvelous."

"Nossa estadia foi boa, os funcionários muito solícitos. Melhor café da manhã que vi nos últimos anos em hotel desta categoria. Produtos extras no hotel são caros. Manutenção do hotel não estava perfeita mas atendeu o que precisávamos. A área da piscina alegrou a galera, mas precisava de mais higienização. Recomendo."

"Carro não pode esperar o hóspede por mais de 5min na área do estacionamento. Aparelhos de academia rígidos. Aline da recepção super atenciosa e prestativa. "

"I loved the sheets and towels "

"Great access to Novo Shopping Center by walk or car. Hotel was clean, staff was friendly, and it was a very enjoyable stay. Breakfast was good and affordable cost for dining in. I look forward to my next stay here."

"Everything ok, the only issue was : I found a long hair hanging in the bathroom. The rest was top 10 for the price"

"very noise. staff not very professional. clean. Bed and pillows very uncomfortable. "

"Nice place to stay "

"The place is utterly understaff. People wearing plain clothes, no id badges, and clearly poorly trained. Only one desk at reception resulting in long lines. Whoever manages this place has no business running a hotel. Avoid it if you can. Really surprised Accor has not taken action yet. "

"It had the service and amenities of a nice hotel but the room was more like a one bedroom apartment. The staff was very nice and helpful. I would stay here again!"