Find 3 Star Hotels in São Gonçalo do Amarante from SAR 62

"We had reserved the hotel the day before. Unfortunately, when we arrived, our room was not ready. The front desk said we would need to wait for the room to be cleaned, about 30 minutes. Or we had the option to go to the room of the first floor, but we had paid for the upper level room. But we would not be able to use the pool or have anywhere to put our things. After requesting a refund, they were magically able to find a clean room within the room we had paid for. After that everything was wonderful. "

"Everything was great, we liked it."

"It is an old building falling apart. This hotel unfortunately falls short of expectations, particularly when contrasted with the polished images presented online. While the front desk staff showed commendable hospitality, that was the extent of the positive experience. The condition of the rooms was disappointing, with issues such as uncleanliness, torn curtains, an odorous mattress, and dirty windows. Although the breakfast selection appeared adequate, the refusal to prepare fresh scrambled eggs and opting instead for microwaving the morning's leftovers was a letdown, exacerbated by the cook's unfriendliness. The hotel's swimming pool, despite boasting a stunning view, was marred by murky water that obscured the bottom and surrounded by low-quality plastic furniture. Additionally, the delayed opening of the pool further detracted from the experience. The early closure of the restaurant and bar was a significant inconvenience, limiting evening options. An incident involving a denied request for enjoying a bottle of wine by the pool due to an impending area closure, despite previous assurances of accessibility, was particularly frustrating. Ultimately, our stay was underwhelming, leading us to spend the majority of our time elsewhere, including dining at local restaurants in Cumbuco and visiting another beach club. A notable inconvenience was the difficulty in securing transportation from the hotel, as both Uber and other taxi services were unreliable in this location. "