Find 2 Star Hotels in El Serrat from SAR 170

"The email confirmation stated we could arrive up until 20:00pm and the office would be staffed so that we could collect our keys. We arrived just before 20:00pm due to poor traffic but the office was already empty leaving us with two young children stranded with no keys late at night If it wasn't for the very kind staff in the hotel opposite we would never have been able to access our apartment. After several phone calls by the Spanish speaking staff we were sent a link via WhatsApp to complete...

"Beautiful location for a rural hotel. Our room was very big and had a gorgeous view from a wall of windows, looking out at the snow capped mountains with horses grazing near the hotel. Very tranquil. Good breakfast and nice hosts. "

"I found the room floor dirty and the bathroom poorly equipped. I complained to the receptionist. He informed me the hotel was full. Yet he could possibly offer a triple room, so I had to ask again once the responsible was there. I fell asleep and did not complain any further. I was disappointed that the head of the reception did not get back to me about this and farther, I never got any complimentary reward for this. When I checked out, It was highly visible that the main entrance lobby's floor...

"Wifi was 30 Euros for the week. Bedding + towels + tax 107 Euros. Distance about 200m from the ski lifts and 125m from Supermarket and restaurants. Ample free parking outside. Sauna was hot 90 C and pool had plastic liner (though satisfactory). Always busy after 3pm. Ski passes 195 Euros / 6 days. Room could have been cleaner. Staff don't speak English. Ski lockers too small to store boots. Impressive ski area (2nd visit) but you need good snow to enjoy the most."

"Loved this quaint hostel. Great location. Lovely little park right outside the door. Had a bit of trouble with getting in but that was due to some missed communication. Thre is no one onsite. "

"Do not book this place - Specialy if a family with kids. Apartment was dirty. Blankets not washed. Mattresses with dirty spots. Old building with no insulation which allows you to hear everything the neighbours are doing. The furnitures is old and some of it broken. TV is missing the power cable. No wifi unless you pay. If you pay there is no esy to pay unless you alrrady have a paid phone or internet. No front desk. Before you leva you must clean the whole apartment and fold and pit away the...

"A great location, very central and only a short walk away from the bus station. The staff were friendly and the room was comfortable. "

"Previous online reviews I read were not so good, but completely unfounded. We found it to be a charming little hotel. Front of house and reception staff couldn’t have been more helpful. Room very small but for the price we paid was perfectly good. Very clean, quiet, comfortable bed. Great shower. Many thanks. Will come again "

"Recomendable por su ubicación. Personal muy atento. Me gustaria que la estancia comun estuviera abierta hasta más tarde."

"Primero me volvas 150 euros y no ahi wifi en hotel y tampoco la trabajadores no as caso y dices muchos mientiras y no dicen la cosas verdad la verdad que estaba enfadado mucho no quiero vover mas ahi"

"Very cluttered and dusty. Have allergies so a nightmare. No hot water despite asking twice. Towels old and frayed and asked for replacement. Such a shame as was supposed to be a treat after working on campsite for 7 months but no hot bath and beds squashed against the wall. Regret the money spent on a treat that actually wasn’t. The food in the restaurant was very good."

"An interesting hotel on top of a pub in the old part of Andorra la vella. Room was basic but clean and everything catered for. We had a view over the front door, where they also set the tables for the pub/restaurant, so it was a little noisy until late (especially given that it was 2 days before new years'. Food was limited, no breakfast offered. Positioning was brilliant, easy to walk and see most of the town. Lovely atmosphere in the pub at night, even for us who are not night animals. Staff...