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Mercure Andorra

4.0 star property
Hotel with 3 restaurants, a quick walk to Pyrenees Andorra Shopping Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Andorra

Indoor pool, open 10:00 AM to 1:30 PM, sun loungers
Exterior
Exterior
Indoor pool, open 10:00 AM to 1:30 PM, sun loungers
Standard Room, Multiple Beds | Down comforters, minibar, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym
  • Spa
  • Room service
The price is SAR 347
SAR 379 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, Multiple Beds

Down comforters, minibar, in-room safe, desk

Superior Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Down comforters, minibar, in-room safe, desk

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Down comforters, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Novotel Andorra

Pool
Spa
Pet friendly
Free WiFi
8.4 out of 10, Very Good, (703)
The price is SAR 362
SAR 395 total
includes taxes & fees
12 Jan - 13 January 2025
Novotel Andorra

About the neighborhood

Map
Carrer de La Roda, 2, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 5 min walk
  • Church of Saint Stephen - 8 min walk
  • Placa del Poble - 8 min walk
  • Casa de la Vall - 9 min walk
  • Caldea Spa - 14 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 38 min drive
  • Barcelona El Prat Airport (BCN) - 164 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬4 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Mercure Andorra

Upscale hotel near Pyrenees Andorra Shopping Centre
Located close to Placa del Poble and Casa de la Vall, Mercure Andorra provides a terrace, a coffee shop/cafe, and a playground. Indulge in some rest and relaxation at Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Spanish cuisine. In-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Multilingual staff, a computer station, and meeting rooms
  • Tour/ticket assistance, wedding services, and a banquet hall
Room features
All 172 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like safes and sound-insulated walls.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 26 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 15-16 for adults and EUR 10-12 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • La Brasserie
  • El Grill
  • El Jardi

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (3229 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up; COVID-19 vaccination requirement applies to all guests aged 16 and up; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 22 to April 25:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 to 16 for adults, and EUR 10 to 12 for children
  • Covered self parking fee: EUR 26 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 1:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure 4 Hotel Andorra
Mercure Andorra 4
Mercure Andorra Hotel Andorra La Vella
Mercure Andorra Hotel
Mercure Andorra Andorra La Vella
Mercure Andorra
Mercure Andorra Hotel
Mercure Andorra Andorra la Vella
Mercure Andorra Hotel Andorra la Vella

Frequently asked questions

Does Mercure Andorra have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–1:30 PM. The pool is closed seasonally each year from April 22 to April 25.

Is Mercure Andorra pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Andorra?

Self parking is available for EUR 26 per night. Limited spots are available.

What time is check-in at Mercure Andorra?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Mercure Andorra?

Check-out is at noon.

Where is Mercure Andorra located?

Situated in Andorra la Vella, this spa hotel is within a 10-minute walk of Pyrenees Andorra Shopping Centre, Placa del Poble, and Casa de la Vall. Vallnord Ski Area is 10.1 mi (16.3 km) away.

Mercure Andorra Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 94 out of 269 reviews" "
Rating 8 - Good. 121 out of 269 reviews" "
Rating 6 - Okay. 31 out of 269 reviews" "
Rating 4 - Poor. 17 out of 269 reviews" "
Rating 2 - Terrible. 6 out of 269 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for Andorra. In house dining is next door at the Novotel, and funnily enough the bar there will only serve Beer and Wine before 8pm, which is a bit strange. The buffet style dinner was ok.
Stayed 1 night in Sep 2024

4/10 Poor

Gerard

Liked: Cleanliness, staff & service
The location was very good. Staff were pleasant. Unfortunately the air-conditioning in the room was poor. It was noisey and didn't cool the room sufficiently. I requested assistance from the staff at the reception, but to no avail. The bathroom was clean, but very small. My wife and I, were looking forward to our stay in the Mecure Andora. But our hotel experience spoiled our two day trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doron

Stayed 1 night in Jul 2024

8/10 Good

Megan

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an exceptional, well cared for clean hotel. It is close to downtown for bars , restaurants , and shopping.
Stayed 2 nights in Apr 2024

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Jodie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
Misses the mark at every point. It may have been a 4 star when it was built but it hits at 2 star now, tired and dated. The best thing is the roof terrace, it is a beautiful area, with incredible views, which would be lovely to enjoy on a sunny day like today, however apparently it’s shut till 5pm? Which is not written anywhere? It says it’s dog friendly however, they can only go in the room. So our anniversary weekend away has been spent mostly separately, eating breakfast separately and using the roof terrace. We were woken up by a dog in another room barking nonstop, while presumably, the owner left the dog alone in the room to go eat breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Colin

Stayed 2 nights in Oct 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value, luxury hotel
This was one of the best hotels I have ever stayed in for the price. The room was spacious, clean, cool, and well-appointed. I would definitely stay here again! the food was quite good, and the location was perfect for me--less than 10 min from the main bus station and an easy walk to more shopping than anyone could ever need. Plus, it was easy to get to historical spots buildings and other busses to other parts of Andorra.
Stayed 1 night in Sep 2022

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Troy

Stayed 3 nights in Jun 2022

10/10 Excellent

Francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

MARK

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad
pretty good
Stayed 3 nights in Sep 2021

10/10 Excellent

Paul

Stayed 1 night in Sep 2021

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viking
Nice Hotel very well located. Friendly staff
Stayed 2 nights in Dec 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facilities.
Stayed 2 nights in Sep 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas getaway
Great stay for a quiet Christmas getaway.The staff was friendly, attentive, and present.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
This was one of the cheaper hotels in Andorra. Very central with access to the main street from the 5th floor and near to all areas of interest. Very friendly reception staff. Room was good and comfortable. Cannot fault this place.
Stayed 1 night in Dec 2019

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay there again!
Close to the city centre and bus terminals. Amazing spa facilities like jacuzzi, sauna, hammam etc. The rooftop views are great. The room is well maintained. The wifi worked but you need to reconnect every now and then. No kettle in the room to make tea/coffee when it gets cold but there’s free water in the fridge.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Helpful front desk. Great candies (like jolly ranchers but without the rough edges). I wish they sold the candies. Good wifi
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good condition. Additional facilities of gym and pools. On site parking, which is essential in Andorra if you’re travelling by car. Staff were efficient and helpful.
Stayed 3 nights in Sep 2019

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Check in told us about all facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019