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"Staff was very friendly and helpful. The room was very small for 6 people. It would have been nice to have a privacy curtain on each bed. Also we had to move one of the bunks to retrieve something that had fallen behind the bed and it was very dirty. Obviously they never clean between the beds and walls. The elevator worked about 50% of the time. Staff was helpful in making sure I could use it. The location was great. In Old town, very close to the tram and market. Very walkable area."

"The shower place had some bugs so I wasn’t happy about it but still it is worth the price and the staff were really friendly. I would definitely go again when I visit Bilbao."

"Safe & nice place "

"Good location for accessing tapas bars. Friendly service. Because service people are not always at the reception, we need to carefully communicate our arrival time. Because a tapas bar is just next the building, it is noisy but not so much. We slept well."

"It was my first hostel experience- and was a good one for it! Love how modern it was, helpful staff, and it was pretty comfortable."

"Before checking in, I had coffee and beer at the hostel cafe and was waiting to check in. I paid in advance, but they insisted that I didn't pay, so I showed them the receipt, but they didn't apologize and had a bad expression. Overall, it was a good place to stay, but the most important thing was that the bunk bed was too low, so I hit my head on the metal frame several times. My neck and back were very uncomfortable, and I needed a bench chair in the 8-person dormitory. I had to turn the...

"I stayed here for 2 days. Firstly, hotels.com forgot to send me late check-in instructions, which I emailed them about. The room was ok. The pillow was really uncomfortable. There is no lock on the room. Shower was ok. I wake up to construction noise in the morning. There is no proper kitchen and if someone is cooking you can smell it from your bed. "