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"Beautiful hotel with friendly helpful staff. Comfortable, central, and safe. Luggage room with option to pay fur locker or leave in free space. "

"Amazing location! Beautiful and comfortable room. Easy check in. Only con would be to be better informed about parking prior to arrival "

"Excellent hotel, superb position. Beautiful rooms. Need additional sink downstairs in duplex. "

"Great room, easy walk to the train station, well stocked store in the hotel, would stay again for sure "

"Best views ever "

"We had a very enjoyable stay in this hotel. The rooms are smallish but you get everything you need, although maybe an in room kettle would be useful. The shower was always warm and a good pressure on the water. The bed was very comfortable. Our room (239) was on the second floor towards the rear of the hotel so was a very quiet room. The food at breakfast was really nice and plenty of it, so felt good value. The staff were helpful and polite. The hotel is a great location for exploring Ghent being a 5 minute or so walk from the Cathedral, Belfry etc. I would definitely stay in this hotel again, it was a very enjoyable stay."

"Great location in Central Gent. Very nice rooms. Didn't try breakfast as seemed a little expensive but overall the hotel is very good. "

"We arrived to the hotel via tram from the train station. The location of this hotel is awesome! Literally the most popular sites are outside the door. The downside is that it was very noisy outside from people walking by very early in the morning. We kept the window open at night to get the room cool and for fresh air. The front staff and housekeepers whom we met were friendly. I loved hearing the church bells ringing. Overall, we would stay again. Gent captured our hearts. "

"The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay "