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The Crystal Resort Sun Moon Lake

3.5 star property
Lakefront hotel with free breakfast and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Crystal Resort Sun Moon Lake

Standard Room, 1 Double Bed (Moon) | View from room
Standard Room, 1 Double Bed (Lake) | Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer
Rooftop terrace
Porch
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
The price is SAR 345
SAR 398 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Double Bed (Lake)

Standard Room, 1 Double Bed (Lake) | Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 Double Bed (Lake)

Highlights

Soundproofed
Individually decorated
Private spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 72 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Dawn)

Standard Room, 1 Double Bed (Dawn) | Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room, 1 Double Bed (Dawn)

Highlights

Soundproofed
Individually decorated
Private spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room For 2, 2 Double Beds (Sun)

Premium bedding, down comforters, free minibar, in-room safe

Standard Room For 2, 2 Double Beds (Sun)

Highlights

Soundproofed
Individually decorated
Private spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 49 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed (Moon)

Standard Room, 1 Double Bed (Moon) | Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 Double Bed (Moon)

Highlights

Soundproofed
Individually decorated
Private spa tub
Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
HDTV
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Dawn Double Room(no View)

Premium bedding, down comforters, free minibar, in-room safe

Dawn Double Room(no View)

  • Sleeps 2
  • 1 King Bed

View all photos for Sun Room(street View)

Premium bedding, down comforters, free minibar, in-room safe

Sun Room(street View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Moon Double Room(lake View)

Premium bedding, down comforters, free minibar, in-room safe

Moon Double Room(lake View)

  • Sleeps 2
  • 1 King Bed

View all photos for Lake Double Room(lake View)

Premium bedding, down comforters, free minibar, in-room safe

Lake Double Room(lake View)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No 3 Shueishalian Street, Rihyue Village, Yuchih Township, Yuchi, Nantou County, 555

What's nearby

  • Ita Thao Shopping Street - 1 min walk - 0.1 km
  • Sun Moon Lake - 4 min walk - 0.4 km
  • Yidashao Pier - 6 min walk - 0.6 km
  • Sun Moon Lake Ropeway - 12 min walk - 1.0 km
  • Formosan Aboriginal Culture Village - 11 min drive - 9.5 km

Getting around

  • Shuili Checheng Station - 45 min drive

Restaurants

  • ‪金盆阿嬤的香菇茶葉蛋 - ‬17 min walk
  • ‪朝霧茶莊 TEA18 - ‬2 min walk
  • ‪飯飯雞翅 - ‬3 min walk
  • ‪星巴克 - ‬10 min drive
  • ‪日月潭餐廳 - ‬10 min drive

About this property

The Crystal Resort Sun Moon Lake

Boutique hotel near Sun Moon Lake
Free cooked-to-order breakfast, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at The Crystal Resort Sun Moon Lake. The on-site restaurant, Yummy Restaurant, offers breakfast, lunch, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • Free self parking
  • An electric car charging station, an elevator, and multilingual staff
  • A water dispenser, a TV in the lobby, and 1 meeting room
Room features
All guestrooms are individually decorated, and offer comforts such as private spa tubs and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars.
Other amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with jetted tubs and free toiletries
  • 40-inch HDTVs with cable channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Yummy Restaurant

Things to do

  • Fitness center

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Private spa tub
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Crystal Resort Sun Moon Lake
Crystal Sun Moon Lake
The Crystal Resort Sun Moon Lake Hotel Nantou
The Crystal Resort Sun Moon Lake Taiwan/Nantou
Crystal Resort Sun Moon Lake Yuchi
Crystal Sun Moon Lake Yuchi
The Crystal Sun Moon Yuchi
The Crystal Resort Sun Moon Lake Hotel
The Crystal Resort Sun Moon Lake Yuchi
The Crystal Resort Sun Moon Lake Hotel Yuchi

Frequently asked questions

Is The Crystal Resort Sun Moon Lake pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Crystal Resort Sun Moon Lake?

Self parking is free at this property.

What time is check-in at The Crystal Resort Sun Moon Lake?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Crystal Resort Sun Moon Lake?

Check-out is at 11 AM.

Where is The Crystal Resort Sun Moon Lake located?

Situated on a lake, this boutique hotel is within a 5-minute walk of Ita Thao Shopping Street and Sun Moon Lake. Yidashao Pier and Sun Moon Lake Ropeway are also within 15 minutes.

The Crystal Resort Sun Moon Lake Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 229 out of 549 reviews" "
Rating 8 - Good. 206 out of 549 reviews" "
Rating 6 - Okay. 84 out of 549 reviews" "
Rating 4 - Poor. 18 out of 549 reviews" "
Rating 2 - Terrible. 12 out of 549 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SUMMER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Ching

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service
Stayed 2 nights in Jun 2024

10/10 Excellent

Jean Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

8/10 Good

Qiting

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Qi Tong

Traveled with family and small children
Disliked: Staff & service
Stayed 1 night. Room has heater, however, the room wasn’t very clean. The table and mirror wasn’t cleaned properly. You can only get 4 towels per room. Breakfast variety is limited. Only good thing is the location is right next to the 老街。
Stayed 1 night in Dec 2023

10/10 Excellent

Rose, DALY CITY

Stayed 1 night in Oct 2023

8/10 Good

Adeline

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was big with great view of the Sun moon lake, though the property needs refurbishment as the grout at the toilet requires maintenance. Hotel was located very convenient to the night street next to it and within walking distance to the Pier to engage in activities.
Stayed 1 night in Aug 2023

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel to relax
Splendid hotel with a fantastic view of the SunMoon Lake
Stayed 2 nights in Feb 2023

6/10 Okay

Wenling

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2022

4/10 Poor

Chen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient n room was big, but the hotel was not very clean, very poor mantain.
Stayed 1 night in Dec 2022

10/10 Excellent

Pei-Yao, Norcross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location that sits next to the lake and business area.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon checkin, the staff was very helpful in giving tips about destinations and dining options in the area. Awesome views from the balcony for lake-facing suite. Nearby stalls and restaurants tend to close early. Would stay again. 湖景套房空間寬敞乾淨，設備都算新、且該有的都有。兩面採光，大窗戶及陽台看出去景色驚艷，每早看著湖光山色起床。廁所另有淋浴間，也有拉門可以在泡澡時關上。服務人員友善服務周到，完全沒有其他評論提及的問題。早餐不是最豐盛，但以一間20幾個房間的旅館來說很OK了，吃了三天也不會膩。有機會再來日月潭的話會願意再入住。
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and they had a jacuzzi tub! The breakfast is one of the best i have had in Taiwan. I only wish I had a room with a lake view.
Stayed 2 nights in Nov 2020

8/10 Good

Nilobon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Jangtae

Traveled with family
Liked: Staff & service, room comfort
Good place around where the hotel is
Could be better if i was staying in the room to the lake view. Bathroom design is not much friendly for use like others reviewed. But dinner was really awesome, way much better than I thought it would be. It was okay for a few days because the lake was so nice.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and morning food with good lake view location
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMENDED.
The room and public area smells so bad. Floor carpets dirty with lots of stains....no proper tea served at breakfast ( was given lukewarm diluted tea and its a shame). Breakfast was supposed to end at 10am but we were told to come by 9am as there wont be much food left. True to their promise, we came down at 9 and they won't even replenish the bread. Overall lousy F & B. Unprofessional staff - no greetings, no smiles...talking loudly on facetime with family member (in the reception area ) on top of her voice as if it was her home. For the price we paid A$600+ for 2 nights, I would expect at least a decent clean hotel. Photos on the website was deceiving.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

4/10 Poor

Raymond

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly and Needs renovation
The hotel looks nothing like the photograghs on the website. This hotel needs a serious update. The shower is leaking, the walls are yellow and brown, the carpet is dirty and it smells of dampness. We left after one night.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

MarkW

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location is excellent, close to a lot of food stalls and stores. It is also right next to the lake, which yields a great view. The staff is nice and polite. The facilities however, is in need of major maintenance. The shower door in our room leaked badly, so every time someone uses the shower one third of the bathroom floor is flooded with water. When I informed the front desk, they just told me it was a design flaw, which I know it is not. The weatherstripping is old and mildewy which is probably why the water can pass through it. Also, the dinner package that we got was terrible. Half of the sirloin steak that we got was not edible as it was full of tough sinews of tendon and cannot be cut by my steak knife much less eaten. When I informed them of this, they just apologized and said they will reflect to their suppliers. My guess is, not many people get this package as there were no other people in the dining hall with us, and that’s why the quality of the food is poor. The breakfast the next morning was not bad though. If the management improves these things, the place will be a great place to stay.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019